Technical Facilities Manager in Cobham

DEPARTMENT: Facilities

DIRECT REPORTS: 2 x shift technicians, handyman and mobile tech between KM and Cobham - Housekeeper and contract cleaning staff

LOCATION: Primarily at Cobham with travel to Kingsmeadow on a weekly basis including match cover evenings and weekends

CONTRACT: 40hrs per week, any 5 in 7

JOB FUNCTION: Facilities manager based at the Cobham training ground responsible for all property at Cobham and facilities at Kingsmeadow. Working alongside the Site Manager, you will be responsible for the management of services and processes that support the core business operations ensuring that best practices are consistently applied to achieve maximum efficiency. A key aspect of the role will be maintaining the working environment to the highest possible standard for employees, athletes and all associated activities. The position carries a broad range of responsibilities, encompassing both strategic planning and the oversight of day-to-day operations in alignment with the First Team training schedule, particularly in relation to buildings and premises. You will also be responsible for liaising closely with the Boys and Girls Academy and Women's teams to ensure that all matches and related activities at Kingsmeadow are delivered smoothly and effectively.

Main areas of responsibility include:

• Building maintenance – core compliance with all areas including pool and gym equipment
• Cobham and Kingsmeadow OPEX budget
• Cleaning operations
• Grounds maintenance (hard surfaces not playing surfaces)
• Postroom operation
• Broadcaster management (Kingsmeadow)
• Pest control
• Waste management
• Health and safety management
• Small projects and specialist sub-contract management
• Office moves/changes
• Sustainability/environment - incorporate in daily operations
• Procurement and contract management
• Space management
• Utilities management
• Kingsmeadow operations – match and non-matchdays

Key Responsibilities:

• Full management responsibilities for the staff within the facilities team to include recruitment and selection, Personal Development Reviews, Absence Management, mentoring, training and development, work allocation and any disciplinary/performance issues that may arise.
• Ensure that all premises are maintained and managed to the highest standards.
• Direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.
• Manage and use Concept (CAFM) ensuring all tasks are reported and managed via the system.
• Project manage, supervise and coordinate the work of contractors and in-house teams ensuring all tasks and projects are completed to the highest level of quality.
• Work with the M&E maintenance teams to ensure buildings meet health and safety requirements and that facilities comply with legislation.
• Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies.
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
• Manage the upkeep of the Meadow cottage residence at Cobham – including when the ownership use for accommodation.
• Continually audit and manage the facilities under responsibility.
• Plan best allocation and utilisation of space and resources for new buildings, or re-organising of current premises.
• Manage and lead change to ensure minimum disruption to core activities.
• Respond appropriately to emergencies or urgent issues as they arise in and out of hours and manage the solutions.
• Financials – manage the OPEX budget for the estate and assist with CAPEX delivery.
• Monthly and weekly reporting of all Facilities activities.
• Initiating ideas for improvements and exploring ways to achieve more efficient and economic methods of maintaining the premises and grounds.
• Work according to the football cycle during the season, be available to manage the facilities at Kingsmeadow on match days.

Our Expectations:

• To embody the club's BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others.
• To adhere to the club's policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels.
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead.
• To report any misconduct or suspected misconduct to the HR Department.

Measures of Performance:

• Be able to lead and motivate a diverse team fully embracing our club values.
• Be focused on high customer service standards.
• Have excellent verbal, written and IT communication skills.
• Create an environment where colleagues can achieve their full potential.
• Have to manage cost control and drive income in all areas of the business.
• Demonstrate exceptional time management and deadline compliance.
• Quality control - all property is managed to the highest standard.
• Satisfaction of all stakeholders.
• Budgets are managed in accordance with company processes.

Skills and Experience Required:

• Qualifications: At least five years working within a Facilities environment.
• M&E qualifications either electrical or mechanical.
• H&S qualification (IOSH minimum).
• Able to manage commercial arrangements with suppliers and contractors a practical, flexible and innovative approach to work.
• Ability to manage internal relationships and expectations.
• Places H&S at the forefront of any task.
• Flexibility to work according to the football season and work requirements.
• Good teamwork skills and the ability to lead and motivate others.

Desirable skills:

• Experience working in an elite sports environment.
• Extensive client-side facilities management experience.
• IOSH qualifications.
• Facilities qualifications - accreditation with the IWFM or similar.
• Pool management qualifications.
• Membership of appropriate institute (CIBSE/IWFM etc).

Experience:

• Experience within the facilities industry, working in a similar environment or large scale buildings.
• Ability to meet tight deadlines and work well under pressure.
• Forward thinking with ability to anticipate problems.
• Good communication skills.
• Self-motivated and good team worker.
• Extensive project management experience.

Our commitment to Equality, Diversity and Inclusion: At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.