Transformation Analyst (3-month FTC)

DEPARTMENT: Strategy, Transformation and Analytics

LOCATION: Stamford Bridge, with occasional travel as required

CONTRACT: Fixed Term (3 months, paternity cover), Full Time

JOB FUNCTION: Support the club, Management Committee and Directors in analysing critical business issues and structuring, sizing and executing new strategic initiatives.

Main Responsibilities:

• Support the delivery of key transformation and business improvement initiatives across the Club.
• Gather, analyse and interpret operational, commercial and financial data to identify trends, opportunities and risks.
• Develop reports, dashboards, presentations and performance tracking tools to support decision-making by senior stakeholders.
• Conduct research, benchmarking and market analysis to inform strategic recommendations and business cases.
• Support project and business leads in tracking project milestones, risks, dependencies and outcomes.
• Assist in documenting current and future business processes, identifying opportunities for process optimisation and operational efficiencies.
• Coordinate with stakeholders across departments to gather requirements, validate findings and support implementation activities.

Measures of Performance:

• Trusted source of high-quality analysis and insight for strategic initiatives that support informed decision-making.
• Support Club projects that deliver measurable business improvements, efficiencies or revenue opportunities.
• Positive stakeholder feedback regarding collaboration, communication and analytical support.

Person Specification:

Qualifications:

• University level (Bachelor), minimum 2:1 degree or equivalent experience

Experience:

• Experience in business analysis, transformation, strategy, consulting, analytics or a related role is advantageous, but not necessary. Graduate applicants are welcome.
• Exposure to analysing business performance data and translating findings into actionable recommendations.
• Experience in developing and delivering written presentations based on research, data and analysis.
• Comfortable working with cross-functional teams in a fast-paced environment.

Skills and Behaviours:

• Strong analytical and problem-solving skills, with the ability to source, assess and interpret business data and identify meaningful insights.
• Structured thinker with strong attention to detail and an ability to break down complex business challenges.
• Excellent verbal and written communication skills, including the ability to present findings clearly to both technical and non-technical audiences.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Collaborative team player who builds effective working relationships across all levels of the organisation.
• Self-motivated, curious and proactive, with a continuous improvement mindset.
• Commercial awareness and an interest in understanding the key drivers of business performance.
• Familiarity with tools such as Excel and PowerPoint.

Our Expectations:

• To embody the club's BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others.
• To adhere to the club's policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels.
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead.
• To report any misconduct or suspected misconduct to the HR Department.

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignments, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.