Hospitality Sales Executive in London

Location – Stamford Bridge

Hours – Permanent – 35 hours, any 5 from 7

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process. Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world. If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We have a really exciting opportunity for a Hospitality Sales Executive to provide proactive and reactive new business sales for Hospitality! Duties include:

• Generate new seasonal hospitality leads and produce a strong new business campaign.
• Proactively generate new match-by-match leads and ensure all enquiries are responded to and followed up aligned with CFC expectations and policies.
• Provide weekly pro-active sales reports with line manager.
• Host new business clients on match days and at other business-related events as well as forward planning and conducting client facing interaction with key accounts on a match day.
• Represent the Chelsea FC brand at any external events, meetings, exhibitions.
• Assisting with sales, administration, and marketing of match day packages.
• Lead Accounts of up to 1000 match-by-match accounts.
• To work closely with operations on a match day to make sure clients are happy with all aspects of hospitality.
• Arranging and facilitating show rounds for match day and seasonal sales.
• Assist with processing of tickets prior to games alongside liaising with operations prior to and on match days to ensure client fulfilment!

Must Haves/qualified by demonstrable experience to the level required:

• Proven experience in a sales environment ideally within a Commercial, Entertainment or Sport industry and/or with high-net-worth clients
• Strong understanding of the Administrator capabilities of CRM Dynamics
• Sound knowledge of Sales techniques and selling strategies
• Product knowledge and understanding of company objectives
• Organised and efficient
• IT skills to a high standard including Excel
• Commitment to the hours including Matchdays and evenings
• Confident in client facing situations
• Excellent verbal and written communication skills

Nice to Haves:

• Experience of using a ticketing platform.
• Knowledge of football landscape
• Product knowledge and understanding of company objectives.
• Experience in a sales environment.
• Target driven

What We Offer:

Our commitment to Equality, Diversity and Inclusion: At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.