Waiter

Job Purpose

To deliver an exceptional dining and service experience toMembers and their guests within aPrivateMembers’Club. The Waiter plays a key role in providing attentive, professional, and personable service across all food and beverage offerings, ensuringClub standards and expectations are consistently met.

Key Responsibilities

• Provide warm, professional, and engaging service toMembers and guestsat all times, to the style and standard as specified by theDining RoomManager.

• Set up,maintain, and clear tables to the required standardofservice.

• Take food and beverage orders accurately and efficiently, using theClub’s ordering systems.

• Serve food and drinks promptly, ensuring correct presentation and attention to detail.

• To have full knowledge of the dishes,winesand beverageson the menu andprovide explanations andoffer recommendations whenappropriate.

• Be competent in advisingdinerswith food allergies or dietary requirements by liaising with the kitchen and bar teams.

• Support service across à la carte dining, bar service, functions, and private events.

• Ensure service areas are clean, organised, and well-stocked throughout service.

• Adhere to all food hygiene, health & safety, and licensing regulationsand ensure the Dining Room ismaintainedtoa high levelof cleanliness.

• Communicate effectively with kitchen and bar teams to deliver seamless service.

• HandleMember requests and queries professionally, escalating issues whenrequired.

• Follow cash handling and payment procedures accurately.

• Support colleagues and contribute positively to a collaborative team environment.

Person Specification

• Previousexperience as a Waiter or in a similar front-of-house role within hospitality

• Strong customer service skills with a friendly, professional manner

• Excellent communication and interpersonal skills

• Ability to work calmly and efficiently in a fast-paced environment

• High levelof attention to detail and presentation

• Flexible approach to working hours, including evenings, weekends, and events

• A team-focused attitude with a willingness to support colleagues

• Experience working in a high-quality hospitality setting (PrivateMembers’Club, hotel, or premium restaurant) – desirable

• Knowledge of food safety and service standards – desirable

• Food Safety / Food Hygiene Level 2 – desirable

Reporting Line

Reports to:Dining RoomManager

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