Learning Systems Officer

We are recruiting an experienced Learning Systems Officer to support the implementation of our new Learning Management System across Chelsea and Westminster Hospital NHS Foundation Trust and The Hillingdon Hospitals NHS Foundation Trust. This role is essential for managing the technical aspects of our learning platforms and facilitating the transition from legacy systems.

The ideal candidate will have strong data management skills, experience with learning technologies, and exceptional attention to detail. You will be responsible for system administration, data migration, reporting, and providing first-line technical support to users. Your expertise in maintaining data integrity and creating standardised processes will be crucial as we build a unified learning infrastructure.

We're looking for someone who can effectively collaborate with Subject Matter Experts, communicate technical concepts clearly, and adapt to changing priorities in a healthcare environment. If you have a background in learning systems administration and are passionate about supporting healthcare professionals' development, this role offers an exciting opportunity to shape the future of learning across our NHS organisations.

As the Learning Systems Officer, you will manage the day-to-day administration of our Learning Management System across both Trusts, ensuring seamless functionality and optimal user experience. Your core responsibilities will include:

• Leading the migration of training programmes from legacy systems to our new LMS platform, maintaining data integrity throughout the transition process.
• Providing comprehensive technical support to users, troubleshooting issues, and developing clear documentation and training materials.
• Creating and generating detailed compliance reports for stakeholders, maintaining accurate training records, and conducting regular data quality audits.
• Supporting Subject Matter Experts in system navigation, and best practice implementation.
• Establishing standardised processes for system administration, content management, and user access across both organisations.
• Collaborating with the Learning and OD team to implement continuous improvements based on user feedback and emerging technologies.
• Representing both Trusts in system-related meetings and contributing to the wider Acute Provider Collaborative digital learning strategy.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.

If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites.