At a Glance
- Tasks: Serve customers efficiently and maintain high accuracy standards at the Post Office.
- Company: Join a supportive team that values every colleague and promotes inclusivity.
- Benefits: Enjoy fantastic discounts, paid volunteering days, and comprehensive wellbeing support.
- Other info: Opportunities for personal development and career growth await you!
- Why this job: Make a difference in your community while gaining valuable customer service experience.
- Qualifications: Good communication skills and a flexible attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities: As a Post Office Counter Clerk you will work with the Management team to ensure the effective operation of the Post Office, serving customers efficiently and maintaining high accuracy standards. This involves handling money correctly and using the Post Office computer systems. You will become proficient with all Post Office products and procedures. Good communication and excellent customer service skills are required; flexibility to work Saturdays is needed.
Fit for the role: Everyone is welcome. Reasonable adjustments are available to support all candidates and to ensure they can perform the role.
Benefits:
- Fantastic colleague discount – Reward ££’s and discounts across our Retail and Funeral businesses.
- Retail discounts – Our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Colleague Dividend – We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Colleague recognition – we celebrate our colleagues’ achievements both personally and professionally.
- Personalised learning and development – with easy access to a wide range of training programmes.
- Paid time for volunteering – we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Enhanced family friendly policies – to help you feel fully supported during any significant life events.
- Wellbeing – Includes annual health check kit, virtual GP, colleague assistance programme.
- Healthcare Cashplan – voluntary plan that helps pay towards a range of healthcare expenses.
- Company sick pay – We offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
- Life Assurance – after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- Financial Wellbeing – includes iTrent Financial Wellbeing (Wagestream), The Money Co-op.
- Salary Sacrifice schemes – includes Electric Vehicle scheme, Share Incentive Plan (SIP), Cycle to Work scheme, Holiday buy.
- Company Pension – You can access a company pension scheme with us as well as access to Pension wellbeing information.
We think you need these skills to ace Post Office Counter Clerk
Communication Skills
Problem-Solving Skills
Flexibility
Compassion
Adaptability
Organizational Skills
Teamwork
