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- Tasks: Lead the store operations, manage stock, and ensure excellent customer service.
- Company: Join Chelmsford Star, a values-driven society with a rich history of equality and community care.
- Benefits: Enjoy weekly pay, up to 20% colleague discount, pension, and holiday savings options.
- Why this job: Be part of a supportive team that values your growth and promotes a positive work culture.
- Qualifications: Must be 18+ with at least 1 year of experience in convenience retail.
- Other info: Opportunity to progress within a company that prioritises staff development.
The predicted salary is between 24000 - 36000 £ per year.
Due to the role's requirement of being able to sell alcohol and lottery, applicants will need to be aged 18 years or over to apply for this position. Are you looking for a new opportunity with an organisation that values their staff and loves to see you progress? You will assist the Store Manager on a daily basis in the operation of the store in an efficient and effective manner, in accordance with the Society's policies, procedures, and rules, with the objective of maximising store profitability.
Responsibilities:
- Deputise for the Store Manager in his/her absence.
- Maintain appropriate levels of stock availability to customers, through the effective use of stock and order procedures, to maximize sales within agreed stockholding targets.
- Implement and maintain stock ranges in accordance with Society planograms and promotional programmes and ensure such merchandise is well-presented and promotional material effectively displayed.
- Keep the levels of stock losses to a minimum via effective in-store stock controls, and record and report all known losses such as wastage, freezer breakdowns, burglary, and theft in a timely and efficient manner.
- Maintain the security of the store, its contents, and its staff in accordance with the Food Store Policy & Procedures Manual.
- Ensure that the store is maintained to a high standard of cleanliness and presentation and that any remedial maintenance work required is identified and communicated to the appropriate party.
- Ensure that all store personnel adhere to Society policies and procedures, and take appropriate disciplinary action where necessary.
- Ensure that the store is adequately staffed, supervised, and managed during all hours of occupancy, to meet the level and nature of demand of the business.
- Ensure that every effort is made by all store staff to meet the needs of the customer and to promote effective customer service.
- Ensure compliance with all legal requirements including Health and Safety Practices, Fire Precautions, Food Hygiene Controls, Licensing Laws, Check Scanning, and ensure completion of the Daily Operating Book.
- Abide by and carry out Health and Safety Policy.
- Abide by and carry out the Society's Employment Policy.
- Carry out other duties as may be required by the business from time to time.
What we need from you:
- Essential: At least 1 year of experience in Convenience retail.
A bit about us:
We've always believed in a strict set of moral values: equality, honesty and openness, self-help and self-responsibility, democracy, solidarity and caring for others. Our founders wrote these terms into our policies right from the start, back in the 19th Century! It's what makes Chelmsford Star a 'society' rather than simply any other business. Benefits include weekly pay, colleague discount (up to 20% across all businesses), Grocery Aid, pension and holiday savings/loan scheme. If you feel you have the skills and experience to be successful in this role, click on apply today!
Shift Leader (Dagenham) employer: Chelmsford Star Co-operative
Contact Detail:
Chelmsford Star Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader (Dagenham)
✨Tip Number 1
Familiarise yourself with the Society's values and mission. Understanding their commitment to equality, honesty, and community will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Highlight your experience in convenience retail by preparing specific examples of how you've successfully managed stock levels or improved customer service in previous roles. This will demonstrate your capability to handle the responsibilities of a Shift Leader.
✨Tip Number 3
Research common challenges faced in convenience retail, such as stock loss and customer service issues. Be ready to discuss how you would address these challenges effectively, showcasing your problem-solving skills.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Shift Leader (Dagenham)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Leader position. Highlight your relevant experience in convenience retail and how it aligns with the role.
Tailor Your CV: Customise your CV to reflect your experience in retail, particularly any leadership roles or responsibilities you've had. Emphasise your ability to manage stock, ensure customer service, and maintain store standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples of how you have successfully managed teams or improved store operations in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chelmsford Star Co-operative
✨Know the Company Values
Familiarise yourself with the core values of the organisation, such as equality, honesty, and caring for others. Demonstrating an understanding of these principles during your interview will show that you align with their culture.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in convenience retail, especially any leadership roles. Be prepared to give specific examples of how you've successfully managed stock levels or improved customer service in past positions.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage stock losses or ensure compliance with health and safety regulations, and be ready to explain your approach.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare to discuss how you've gone above and beyond to meet customer needs in the past, and be ready to share ideas on how to enhance customer satisfaction in the store.
