At a Glance
- Tasks: Lead the store operations, manage stock, and ensure top-notch customer service.
- Company: Join Chelmsford Star, a values-driven co-operative with a rich history of equality and community care.
- Benefits: Enjoy a supportive work environment, opportunities for progression, and a focus on staff well-being.
- Why this job: Be part of a team that values your growth and promotes a positive impact in the community.
- Qualifications: Must be 18+, with retail management experience; driving licence required.
- Other info: Experience in convenience retail is essential; personal alcohol licence is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Due to the role's requirement of being able to sell alcohol and lottery, applicants will need to be aged 18 years or over to apply for this position.
We are looking for a Retail Store Manager to join us in Essex! You will manage the operation of the store in an efficient and effective manner with the objective of maximising store profitability and in accordance with the Co-operative's policies and rules.
Retail Store Manager - Key Responsibilities:- Maintain appropriate levels of stock availability to customers
- Effective stock and order procedures to maximise sales within agreed stockholding targets
- Implement and maintain stock ranges
- Ensure merchandise is well presented and promotional material is effectively displayed
- Keep levels of stock losses to a minimum via effective in-store stock control
- Record and report all known losses such as wastage, freezer breakdowns, burglary and theft
- Undertake regular stock takes in an effective and efficient manner, monitoring stock levels and losses
- Maintain the security of the store, its contents and staff in accordance with the Food Store Policy & Procedures Manual
- Maintain effective cash, banking and till controls, ensuring cash in tills and on the premises are kept to a minimum and cash banked is maximum
- Ensure the store is maintained to a high level of cleanliness and presentation
- Ensure any remedial and maintenance work required is identified and communicated to the appropriate party
- Participate in the recruitment and selection of store supervisors and assistants
- Undertake effective induction process for all new supervisors and general assistants
- Ensure that all store staff are trained to an acceptable level in all store procedures
- Identify any training and development needs that may need to be undertaken off site
- Ensure all store personnel adhere to Co-operative policies and procedures, undertaking appropriate disciplinary action where required
- Ensure that the store is adequately staffed, supervised and managed during the hours of occupancy
- Ensure that all staff holiday, hours of work and sickness are recorded properly and communicated to payroll
- Ensure that every effort is made by all staff to meet the needs of the customer and promote effective customer service
- Ensure compliance with all legal requirements including Health & Safety Practices, Fire Precautions, Food Hygiene Controls, licensing Laws, Check Scanning and ensure completion of the Daily Operations Book
- Ensure that the store operates within agreed budgetary cost constraints and meets levels of budgetary turnover and profitability
- Abide by and carry out the Co-operative's Health & Safety policy
- Abide by and carry out the Co-operative's Employment Policy
- Carry out other duties as may be required by the business from time to time.
We are looking for an experienced Manager with previous experience in Convenience Retail.
Essential:- Driving Licence
- Retail Management Experience
- Personal Alcohol Licence an advantage
- Stock Control - advantage
- Food Waste Control- advantage
If you feel you have the skills and experience to be successful within this role, click on apply today!
Food Store Managers (Southend-on-Sea Based) employer: Chelmsford Star Co-operative
Contact Detail:
Chelmsford Star Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Store Managers (Southend-on-Sea Based)
✨Tip Number 1
Familiarise yourself with the Co-operative's values and policies. Understanding their commitment to equality, honesty, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've maximised store profitability and managed stock effectively in past roles. This will demonstrate your capability to meet their expectations.
✨Tip Number 3
If you have a Personal Alcohol Licence or experience with stock control, make sure to mention these qualifications. They are desirable traits for this role and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service and staff training. The Co-operative values effective customer engagement and staff development, so showcasing your strategies in these areas will be beneficial.
We think you need these skills to ace Food Store Managers (Southend-on-Sea Based)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Food Store Manager position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous retail management experience, particularly in convenience retail. Mention specific achievements that demonstrate your ability to manage stock, staff, and customer service effectively.
Showcase Your Skills: Make sure to include any relevant skills such as stock control, cash management, and compliance with health and safety regulations. If you have a Personal Alcohol Licence or experience with food waste control, be sure to mention these as they are advantageous.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the values of the organisation. Discuss how your personal values align with those of the Co-operative and how you can contribute to their mission.
How to prepare for a job interview at Chelmsford Star Co-operative
✨Know Your Store Operations
Familiarise yourself with the key responsibilities of a Retail Store Manager. Be prepared to discuss how you would maintain stock levels, manage cash controls, and ensure compliance with health and safety regulations.
✨Showcase Your Leadership Skills
Highlight your experience in managing teams and training staff. Be ready to provide examples of how you've successfully led a team in a retail environment and how you handle disciplinary actions when necessary.
✨Demonstrate Customer Service Focus
Emphasise your commitment to customer service. Prepare to share specific instances where you went above and beyond to meet customer needs or resolve issues, as this is crucial for the role.
✨Understand the Co-operative Values
Research the co-operative principles that guide the organisation. Be ready to discuss how these values align with your own and how you can contribute to fostering a positive workplace culture.