At a Glance
- Tasks: Lead a team, manage stock, and ensure top-notch customer service in our food store.
- Company: Join Chelmsford Star, a values-driven co-operative with a rich history of community focus.
- Benefits: Enjoy competitive pay, career progression, and a supportive work environment.
- Why this job: Be part of a team that values equality and honesty while making a real impact in the community.
- Qualifications: Experience in retail management is essential; a Personal Alcohol Licence is a plus.
- Other info: Must be 18+ to apply due to alcohol and lottery sales.
The predicted salary is between 28800 - 43200 £ per year.
Due to the role\’s requirement of being able to sell alcohol and lottery, applicants will need to be aged 18 years or over to apply for this position.
Are you looking for a new opportunity with an organisation that values their staff and loves to see you progress?
We are looking for a Retail Store Manager to join us in Essex!
You will manage the operation of the store in an efficient and effective manner with the objective of maximising store profitability and in accordance with the Co-operative\’s policies and rules.
Retail Store Manager – Key Responsibilities:
- Maintain appropriate levels of stock availability to customers.
- Effective stock and order procedures to maximise sales within agreed stockholding targets.
- Implement and maintain stock ranges.
- Ensure merchandise is well presented and promotional material is effectively displayed.
- Keep levels of stock losses to a minimum via effective in-store stock control.
- Record and report all known losses such as wastage, freezer breakdowns, burglary, and theft.
- Undertake regular stock takes in an effective and efficient manner, monitoring stock levels and losses.
- Maintain the security of the store, its contents, and staff in accordance with the Food Store Policy & Procedures Manual.
- Maintain effective cash, banking, and till controls, ensuring cash in tills and on the premises are kept to a minimum and cash banked is maximum.
- Ensure the store is maintained to a high level of cleanliness and presentation.
- Ensure any remedial and maintenance work required is identified and communicated to the appropriate party.
- Participate in the recruitment and selection of store supervisors and assistants.
- Undertake effective induction process for all new supervisors and general assistants.
- Ensure that all store staff are trained to an acceptable level in all store procedures.
- Identify any training and development needs that may need to be undertaken off-site.
- Ensure all store personnel adhere to Co-operative policies and procedures, undertaking appropriate disciplinary action where required.
- Ensure that the store is adequately staffed, supervised, and managed during the hours of occupancy.
- Ensure that all staff holiday, hours of work, and sickness are recorded properly and communicated to payroll.
- Ensure that every effort is made by all staff to meet the needs of the customer and promote effective customer service.
- Ensure compliance with all legal requirements including Health & Safety Practices, Fire Precautions, Food Hygiene Controls, licensing Laws, Check Scanning, and ensure completion of the Daily Operations Book.
- Ensure that the store operates within agreed budgetary cost constraints and meets levels of budgetary turnover and profitability.
- Abide by and carry out the Co-operative\’s Health & Safety policy.
- Abide by and carry out the Co-operative\’s Employment Policy.
- Carry out other duties as may be required by the business from time to time.
Retail Store Manager – What we need from you:
We are looking for an experienced Manager with previous experience in Convenience Retail.
- Personal Alcohol Licence an advantage.
- Stock Control – advantage.
- Food Waste Control- advantage.
A bit about us!
We’ve always believed in a strict set of moral values: equality, honesty and openness, self-help and self-responsibility, democracy, solidarity, and caring for others. Our founders wrote these terms into our policies right from the start, back in the 19th Century! It’s what makes Chelmsford Star a ‘society’ rather than simply any other business.
If you feel you have the skills and experience to be successful within this role, click on apply today!
Location: Braintree Area / Chelmsford Area
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Contact Detail:
Chelmsford Star Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Store Managers (Brentwood Based)
✨Tip Number 1
Familiarise yourself with the Co-operative's values and policies. Understanding their commitment to equality, honesty, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in convenience retail management. Be ready to discuss specific examples of how you've maximised profitability and managed stock effectively in previous roles.
✨Tip Number 3
Prepare to demonstrate your knowledge of compliance with legal requirements, especially around health and safety, food hygiene, and licensing laws. This will show that you take these responsibilities seriously.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Food Store Managers (Brentwood Based)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Food Store Manager position. Tailor your application to highlight relevant experience in retail management, stock control, and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in convenience retail or management roles. Mention specific achievements that demonstrate your ability to maximise store profitability and manage stock effectively.
Showcase Your Skills: Make sure to include skills that are particularly relevant to the role, such as effective communication, leadership, and problem-solving abilities. If you have a Personal Alcohol Licence or experience with food waste control, be sure to mention these as advantages.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of the Co-operative's values. Express your enthusiasm for the role and how you align with their commitment to equality, honesty, and customer service.
How to prepare for a job interview at Chelmsford Star Co-op
✨Know Your Stock Control Basics
Familiarise yourself with stock control procedures and be ready to discuss your experience in managing inventory. Highlight any specific systems you've used and how you maximised sales through effective stock management.
✨Demonstrate Customer Service Skills
Prepare examples of how you've ensured excellent customer service in previous roles. Be ready to explain how you would handle difficult situations or complaints, as this is crucial for maintaining a positive store environment.
✨Understand Health & Safety Regulations
Brush up on relevant health and safety practices, food hygiene controls, and licensing laws. Showing that you are knowledgeable about these regulations will demonstrate your commitment to running a safe and compliant store.
✨Showcase Leadership Experience
Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Share specific examples of how you've trained staff, handled disciplinary actions, or improved team performance.