Vacancy | Learner Engagement Officer
Title Learner Engagement Officer
Hours 37 hours per week, 40 weeks per annum
Salary Up to £23,458.49 per annum actual salary (FTE £26,636 per annum)
Organisation Chelmsford College
Closing Date 01/11/2026
Description We are seeking an enthusiastic, proactive and learner-focused Learner Engagement Officer to join our Learner Safeguarding and Wellbeing Team. This rewarding role is central to supporting learner wellbeing, engagement, attendance and success. Working closely with curriculum staff, safeguarding colleagues, families and external agencies, you will help identify and address barriers to learning, ensuring learners receive the right support at the right time. As a visible and approachable presence across campus, you will build positive relationships with learners, provide one-to-one support, contribute to early intervention activity and help coordinate support for vulnerable and care-experienced learners. You will use attendance, engagement and wellbeing information to identify emerging concerns, develop support plans and promote positive outcomes for students. We are looking for someone with experience of supporting young people, excellent communication and organisational skills, and a strong understanding of the challenges learners may face, including mental health, financial hardship, safeguarding and wider barriers to participation. The ability to work collaboratively, manage competing priorities and engage confidently with students and stakeholders is essential. If you are passionate about helping learners overcome barriers, achieve their goals and thrive in education, we would love to hear from you. The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments. Starting salary will be dependent on qualifications, skills and experience. This post is subject to an enhanced DBS check. If you have any further questions, please e-mail employment@chelmsford.ac.uk
Human Resource Department
Chelmsford College
Moulsham Street Campus
Chelmsford
CM2 0JQ
Tel: 01245 293018
Tel: 01245 490486 (24 hour answer phone)
Fax: 01245 266908
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Learner Engagement Officer in Chelmsford employer: Chelmsford College
Chelmsford College is an exceptional employer, offering a supportive and inclusive work environment that prioritises the professional development of its staff. As a Work Based Tutor in Engineering, you will have the opportunity to make a meaningful impact on the lives of apprentices while enjoying competitive benefits and a commitment to equality and diversity. Located in Chelmsford, the college fosters strong relationships with local employers, ensuring a collaborative approach to education and training.
