At a Glance
- Tasks: Support the intranet and digital platforms, ensuring content is accurate and accessible.
- Company: Join Chelmsford College, a supportive environment focused on equality and diversity.
- Benefits: Competitive salary up to £34,351, with opportunities for professional growth.
- Other info: Dynamic role with a commitment to safeguarding and promoting welfare.
- Why this job: Make a real impact in digital improvement while helping staff thrive.
- Qualifications: Experience with digital systems and strong communication skills required.
The predicted salary is between 34351 - 34351 € per year.
Chelmsford College is seeking an Intranet Support Assistant to support the day‑to‑day running of its intranet and internal digital platforms. The role focuses on maintaining accurate, accessible content and providing responsive support to staff via service desk processes.
You will have experience supporting digital systems or web-based content, strong communication skills, and a customer‑focused approach. This is a great opportunity to contribute to digital improvement in a supportive further education environment.
The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments.
This post is subject to an enhanced DBS check.
If you would like to apply for employment within the Chelmsford College Group, please complete the online application form. You may wish to download the example forms and explanatory notes to prepare the information you will be asked to submit. The online application process must be completed in one go and without undue delay. In particular, you are advised to prepare your Supporting Statement (up to 4000 characters) in another application before you start.
For help with your application please contact the Human Resource Department on 01245 293018 or email employment@chelmsford.ac.uk.
Contact:
Human Resource Department
Chelmsford College
Moulsham Street Campus
Chelmsford CM2 0JQ
Tel: 01245 293018
Tel: 01245 490486 (24 hour answer phone)
Fax: 01245 266908
Intranet Support Assistant (Fixed-Term) in Chelmsford employer: Chelmsford College
Chelmsford College is an excellent employer, offering a supportive and inclusive work environment that prioritises employee growth and development. As an Intranet Support Assistant, you will play a vital role in enhancing digital communication within the college, while benefiting from a commitment to equality and diversity, competitive salary, and a focus on work-life balance in the vibrant city of Chelmsford.
StudySmarter Expert Advice🤫
We think this is how you could land Intranet Support Assistant (Fixed-Term) in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Chelmsford College on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to intranet support. We should focus on showcasing our experience with digital systems and how we can enhance their internal platforms.
✨Tip Number 3
Don’t forget to highlight our customer-focused approach during the interview. Share examples of how we've successfully supported users in the past, as this will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our supporting statement to really reflect why we’re the perfect fit for the Intranet Support Assistant role.
We think you need these skills to ace Intranet Support Assistant (Fixed-Term) in Chelmsford
Some tips for your application 🫡
Get to Know the Role:Before you start your application, take a good look at the job description. Understanding what Chelmsford College is looking for will help us tailor your application to highlight your relevant experience and skills.
Craft a Strong Supporting Statement:Your Supporting Statement is your chance to shine! Make sure to clearly demonstrate how your experience aligns with the role. We recommend drafting it separately so you can refine it before copying it into the application form.
Be Clear and Concise:When filling out the application, keep your language clear and to the point. Avoid jargon unless it's relevant to the role. Remember, we want to see your personality shine through, so don’t be afraid to let that come across!
Apply Through Our Website:Make sure to complete your application through our website. It’s the easiest way for us to receive your details, and it ensures you’re following the correct process. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at Chelmsford College
✨Know Your Stuff
Before the interview, make sure you’re familiar with Chelmsford College’s intranet and digital platforms. Research their current content and think about how you can contribute to improving it. This shows your genuine interest in the role and helps you stand out.
✨Show Off Your Communication Skills
As an Intranet Support Assistant, strong communication is key. Prepare examples of how you've effectively communicated with colleagues or customers in the past. Be ready to discuss how you would handle support requests and ensure clarity in your responses.
✨Customer-Focused Mindset
Demonstrate your customer-focused approach by sharing specific instances where you’ve gone above and beyond to assist users. Think about how you can apply this mindset to support staff at Chelmsford College and enhance their experience with the intranet.
✨Prepare Questions
At the end of the interview, you’ll likely have a chance to ask questions. Prepare thoughtful ones that show your interest in the role and the college's future plans for digital improvement. This not only helps you gather information but also leaves a positive impression.
