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- Tasks: Be the friendly face of our leisure centre, managing bookings and providing top-notch customer service.
- Company: Join a vibrant community hub that promotes health and fitness.
- Benefits: Flexible hours, supportive team, and training opportunities to boost your skills.
- Why this job: Make a difference in your community while gaining valuable experience in a fun environment.
- Qualifications: Customer service skills and basic computer knowledge are essential; training provided.
- Other info: Perfect for students looking for part-time work with a dynamic team.
The predicted salary is between 1300 - 1600 £ per month.
South Woodham Ferrers Leisure Centre is a multi-purpose sports centre and swimming pool, accommodating two sports halls, a gym, activity room, tennis courts, outdoor 3G pitch & multi-use games area, serving the local community with a range of sport and leisure activities.
Responsibilities
- Be organised and confident with a flexible approach in a busy environment.
- Ensure all bookings, administration and payment procedures are carried out thoroughly and accurately.
- Provide high-quality customer service, greet customers, and contribute to a friendly and welcoming centre environment.
- Work as part of the team to support centre operations and multi-task as required.
- Process payments and use computer packages; additional training will be provided where needed.
- This role includes Sunday shifts: 12:30pm – 5:30pm (5 hours).
Qualifications
- Experience of using computer packages, customer relations and the ability to process payments are essential.
- Additional training will be provided.
About Safeguarding
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment. The Council’s Safer Recruitment process includes pre-employment checks such as safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service procedures.
Receptionist (South Woodham Ferrers Leisure Centre) employer: Chelmsford City Council
Contact Detail:
Chelmsford City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (South Woodham Ferrers Leisure Centre)
✨Tip Number 1
Get to know the South Woodham Ferrers Leisure Centre before your interview. Familiarise yourself with their services and community activities. This will help you show genuine interest and make a great impression!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or queries. Being prepared will boost your confidence and show that you're ready for the role.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've managed multiple tasks in busy environments. This is key for a receptionist role!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist (South Woodham Ferrers Leisure Centre)
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your ability to stay organised and manage multiple tasks. We want to see how you can thrive in a busy environment, so share examples from your past experiences that demonstrate this.
Customer Service is Key: Since you'll be the friendly face of our leisure centre, emphasise your customer service skills. Tell us about times when you've gone above and beyond to help customers feel welcome and valued.
Be Confident with Technology: Mention any experience you have with computer packages and processing payments. If you're not a tech whizz, don’t worry! Just show us your willingness to learn and adapt, as we provide additional training.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chelmsford City Council
✨Know the Centre Inside Out
Before your interview, take some time to research South Woodham Ferrers Leisure Centre. Familiarise yourself with their facilities, services, and community activities. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a receptionist, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. Be ready to discuss how you would handle different customer scenarios that may arise in a busy leisure centre.
✨Demonstrate Your Organisational Skills
The role requires being organised and flexible. Think of specific instances where you successfully managed multiple tasks or adapted to changing situations. Highlighting these skills will reassure the interviewers that you can thrive in a fast-paced environment.
✨Be Ready for Practical Questions
Expect questions about using computer packages and processing payments. Brush up on any relevant software you’ve used before, and be prepared to discuss how you would approach learning new systems. Showing a willingness to learn will impress the interviewers.
