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- Tasks: Lead and manage the pool facility, ensuring high customer service and safety standards.
- Company: Join Chelmsford City Council's dynamic leisure team at South Woodham Ferrers Leisure Centre.
- Benefits: Enjoy a full-time role with shift flexibility, including weekends and bank holidays.
- Why this job: Perfect for those passionate about leisure and delivering exceptional customer experiences.
- Qualifications: Experience in leisure management and staff supervision is essential.
- Other info: Commitment to safeguarding and compliance with health and safety regulations is required.
The predicted salary is between 28800 - 43200 £ per year.
South Woodham Ferrers Leisure Centre is one of Chelmsford City Council’s four leisure facilities, offering a variety of sporting activities where there is something for everyone. Every member of staff plays their role, working within a dynamic team in a fast-paced environment. If you are interested in a career in leisure and are passionate about delivering the best customer service, then we have the job for you.
We are looking for a friendly and approachable person to join our management team, who can work well under pressure, thrives in a fast-paced environment and is able to lead and motivate a team, focused on high customer service standards.
The successful applicant will be fully accountable for the Pool facility overseeing all aspects of the budget, staffing, programming, procedures and health and safety. The successful applicant will have a comprehensive employment history of working within a leisure facility and have previous experience of managing staff.
The successful applicant will also be required to act as a Duty Manager, on a shift basis, to take responsibility for the day to day operation of the centre, ensuring the centre is well maintained, clean, safe and compliant with brand standards at all times, supporting every department, ensuring adequate staff coverage.
This position is offered on a full-time basis, working on a shift basis to cover the opening hours of the centre, from 6.00am to 10.30pm, including weekends and bank holidays.
Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council\’s Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
To view further details for this role including a job description, please click the link on the attachments section.
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Pool Manager employer: Chelmsford City Council
Contact Detail:
Chelmsford City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Manager
✨Tip Number 1
Familiarise yourself with the specific operations of South Woodham Ferrers Leisure Centre. Understanding their unique offerings and customer service standards will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Network with current or former employees of Chelmsford City Council. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for interviews or discussions.
✨Tip Number 3
Highlight your leadership experience in previous roles, especially in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and maintained high customer service standards.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety regulations relevant to leisure facilities. Being well-versed in these areas will show that you are proactive and serious about maintaining a safe environment for both staff and customers.
We think you need these skills to ace Pool Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Pool Manager position. Highlight key skills such as leadership, customer service, and health and safety management in your application.
Tailor Your CV: Customise your CV to reflect your experience in leisure facilities and management roles. Emphasise any relevant achievements, particularly those that demonstrate your ability to lead a team and maintain high customer service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your commitment to customer service. Use specific examples from your past experiences to illustrate how you meet the job requirements and can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Chelmsford City Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on high customer service standards.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience, particularly in a leisure facility. Highlight how you've successfully led and motivated teams, especially in high-pressure situations, as this will be crucial for the Pool Manager position.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety protocols relevant to leisure facilities. Be ready to discuss how you have implemented these procedures in the past and how you would ensure compliance in this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of examples where you had to make quick decisions or manage unexpected challenges in a leisure environment.
