At a Glance
- Tasks: Provide top-notch customer service and manage bookings at a busy leisure centre.
- Company: Join a local council authority dedicated to community well-being.
- Benefits: Gain valuable experience in a dynamic environment with flexible Sunday shifts.
- Why this job: Be the friendly face that helps the community enjoy their leisure time.
- Qualifications: Must have experience in customer service and be tech-savvy.
- Other info: Perfect for those looking to build skills in a supportive team.
The predicted salary is between 24000 - 36000 Β£ per year.
A local council authority seeks a confident and organized individual to provide high-quality customer service at South Woodham Ferrers Leisure Centre. This role involves managing bookings, ensuring accurate administration, and supporting team operations in a busy environment.
Experience with computer systems and customer relations is essential. Candidates must be prepared to work Sunday shifts from 12:30pm to 5:30pm.
Leisure Centre Receptionist - Bookings & Front Desk employer: Chelmsford City Council
Contact Detail:
Chelmsford City Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Leisure Centre Receptionist - Bookings & Front Desk
β¨Tip Number 1
Get to know the leisure centre! Visit the South Woodham Ferrers Leisure Centre before your interview. Familiarising yourself with the environment and services will help you speak confidently about how you can contribute to their team.
β¨Tip Number 2
Show off your customer service skills! During your interactions, whether it's in an interview or networking, share specific examples of how you've provided excellent customer service in the past. This will demonstrate that you're the confident and organised individual they're looking for.
β¨Tip Number 3
Be ready for those Sunday shifts! Make sure to express your willingness to work during the required hours. Showing that you're flexible and committed to the role will set you apart from other candidates.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. Itβs a great way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Leisure Centre Receptionist - Bookings & Front Desk
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've handled busy environments and provided top-notch support to customers.
Be Organised and Detail-Oriented: Since this role involves managing bookings and accurate administration, itβs crucial to demonstrate your organisational skills. Share examples of how youβve kept things running smoothly in past roles.
Familiarise Yourself with Computer Systems: Mention any experience you have with computer systems or booking software. Weβre looking for someone who can quickly adapt to our systems, so donβt be shy about your tech skills!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Chelmsford City Council
β¨Know the Centre Inside Out
Before your interview, take some time to research South Woodham Ferrers Leisure Centre. Familiarise yourself with their services, facilities, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle the busy environment of a leisure centre.
β¨Practice Booking Management Scenarios
Since managing bookings is a key part of the role, consider practising how you would handle various booking scenarios. Think about how you would deal with double bookings or last-minute changes. This will help you feel more prepared and confident during the interview.
β¨Be Ready for Teamwork Questions
As this role involves supporting team operations, be prepared to discuss your experience working in a team. Think of specific examples where you collaborated effectively with others, as this will highlight your ability to contribute positively to the team dynamic.