Office and Operations Administrator

Office and Operations Administrator

Full-Time 31000 £ / year No working from home possible
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At a Glance

  • Tasks: Manage operations, compliance, finance, and onboarding in a dynamic office environment.
  • Company: Join Chellserv, a trusted electrical contractor with over 40 years of experience.
  • Benefits: Competitive salary, real responsibility, and genuine investment in your development.
  • Other info: A collaborative culture that values ability, attitude, and potential.
  • Why this job: Make a real impact while growing your career in a supportive team.
  • Qualifications: Experience in admin or operations, strong organisational skills, and good communication.

Wishaw, Sutton Coldfield

£27,000 – £35,000 DOE

Full-Time | Permanent

About Chellserv

We're a specialist electrical and temporary power contractor delivering projects across the UK – site power, lighting, heating, water, fire evacuation and security, alongside commercial and industrial electrical installations. We have a strong reputation, long-standing client relationships and a solid foundation. We're now investing in our people and processes to support the next stage of growth, and this role is a key part of that.

The Role

Based at our Sutton Coldfield office, you'll work closely with our Finance Director and Head of Operations to keep the business organised, compliant and running well. This isn't a role where you'll be stuck doing the same thing every day. You'll have genuine impact across compliance, finance, operations and people, and real input into how things get better over time. For the right person, there's a clear path to grow with the business.

What you'll be doing:

  • Compliance and Accreditations: Managing our company accreditations, health and safety documentation and company policies with a weekly review to stay on top of renewals and keep everything current.
  • Finance and Invoicing: Processing purchase invoices, maintaining the purchase ledger, supporting payroll preparation and issuing monthly client invoices.
  • Operations: Keeping vehicle, plant and equipment records up to date, supporting materials sourcing and purchasing, and maintaining project and mileage records.
  • People and Onboarding: Managing the onboarding process for new starters end to end – collecting documents, coordinating inductions and keeping personnel records current, alongside supporting HR administration.
  • Communications: First point of contact for calls, emails and post – handling client account queries and keeping on top of the general enquiries inbox.
  • Systems and documents: Maintaining our SharePoint filing system and keeping documentation organised and accessible across the business.

About You

We're looking for someone organised and proactive, who takes pride in doing things properly and isn't afraid to speak up when something could work better. Industry background isn't important and we'll support you in getting up to speed on the sector. Please don't be put off if you don't tick every box. We're more interested in finding the right person than the perfect CV, and we will support your development and growth.

You'll need:

  • Experience in an admin, coordination or operations support role.
  • Strong attention to detail and organisational skills.
  • Good Microsoft Office skills.
  • A clear communication style and the ability to manage your own workload.

What we're offering:

  • £27,000 – £35,000 depending on experience.
  • Real responsibility and ownership from day one.
  • A direct working relationship with senior management.
  • Genuine investment in your development and progression.
  • A supportive, collaborative team.
  • A stable business that's been trusted for over 40 years.

If you are interested in joining a supportive, collaborative team, apply!

Our Commitment

We want Chellserv to be a place where everyone feels welcome and can do their best work. We hire based on ability, attitude and potential, and we're committed to making sure every member of our team is treated with fairness and respect. We'd encourage anyone who feels right for this role to apply, regardless of background.

Office and Operations Administrator employer: Chellserv

Chellserv is an excellent employer, offering a dynamic work environment in Sutton Coldfield where you can make a real impact from day one. With a strong commitment to employee development and a collaborative team culture, you'll have the opportunity to grow alongside a stable business that has been trusted for over 40 years. Enjoy competitive salary packages, direct access to senior management, and a supportive atmosphere that values your contributions and encourages innovation.

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Contact Details:

Chellserv Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Office and Operations Administrator

Tip Number 1

Network like a pro! Reach out to people in your industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.

Tip Number 3

Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

Tip Number 4

Don’t forget to apply through our website! We’re always looking for talented individuals, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your application status!

We think you need these skills to ace Office and Operations Administrator

Organisational Skills
Attention to Detail
Microsoft Office Skills
Communication Skills
Administrative Skills
Coordination Skills
Compliance Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Office and Operations Administrator role. Highlight your organisational skills and any relevant admin experience to show us you’re the right fit!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your proactive attitude can contribute to our team. Keep it friendly and professional, just like us!

Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you take pride in your work, which is exactly what we’re looking for!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Chellserv

Know the Company Inside Out

Before your interview, take some time to research Chellserv. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Organisational Skills

As an Office and Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the responsibilities of the role.

Prepare for Compliance Questions

Since compliance and accreditations are a big part of the job, be ready to discuss how you've handled similar tasks in previous roles. If you haven't, think about how you would approach these responsibilities and share your thought process.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, growth opportunities, or how they measure success in this role. This shows that you're engaged and thinking about your future with the company.