HR Advisor in London

We are looking for an HR Advisor who is as people-savvy as they are proactive. Someone who can balance empathy with expertise and thrives in a fast-paced, ideas-driven environment. Partnering closely with our Head of People, you will be a go-to for our teams, guiding, coaching, and supporting across the full HR spectrum. From championing great employee experiences to helping us navigate the ever-evolving world of work, you will play a key role in keeping our culture strong and our people inspired. If you have built a solid HR foundation and are ready to stretch your skills in a dynamic setting, this is your opportunity to grow, make an impact, and shape the future with us. People are at the heart of our business and this is an exciting time to be in HR and support the Agency in adapting to the future of work.

Key Responsibilities

• Provide a full range of general HR support to employees, managers and various stakeholders, offering clear, well-informed advice and escalating issues to the Head of People.
• Develop strong and trusted line manager relationships, and coach managers in a way that builds management capability.
• Effectively manage low level Employee Relations matters in compliance with local legislation and HR best practice, providing professional advice to managers and escalate to the Head of People where necessary.
• Attend formal meetings as the HR Representative in the capacity of note-taker and create the relevant paperwork (e.g. invites and outcome letters).
• Actively monitor and analyse attendance, coaching managers to manage attendance, including Occupational Health referrals and identify cases of potential concern with the Head of People and managers.
• Manage employee lifecycle processes including onboarding of new hires, HR inductions, contract amendments, fixed-term contract extensions and resignation processes.
• Ensure regular auditing and compliance with personnel files and related HR documentation, maintaining accurate records in accordance with company policies and local market legal requirements.
• Track and monitor the probationary review process and contract extensions or expiration.
• Keep HR, FTC and Probation Trackers and resourcing forecasting up-to-date.
• Carrying out maternity, shared parental and parental leave meetings and processes.
• Support with key annual processes, i.e. annual performance review, promotion and pay reviews.
• Handle benefits queries (e.g., pensions, health insurance, EAPs) and changes to ensure our employees and intranet are updated in a timely manner.
• Coordinate client secondments.
• Complete exit interviews and identify trends.
• Support the monthly payroll validation process and ensure accurate tracking/logging of new starters, leavers, changes to contractual agreements, and Right to Work checks.
• Check relative employee data is logged into the relevant systems in a timely manner and in time for monthly payroll validation.
• Promote inclusivity and wellbeing through engagement initiatives.
• Assist with ad-hoc projects including learning & development and employee engagement.
• Any other duties that may be required to ensure the efficient operation of the Teams you are supporting.
• Actively manage your own personal training and development, identifying any suitable development opportunities.

What we are looking for

• 3–5 years' experience in an HR Generalist role with exposure to performance management, employee relations, compensation and learning and development.
• Strong written and verbal communication skills, with the ability to engage confidently across levels and cultures.
• Have a thorough understanding of employment law and policies and ability to use and advise on these in a commercial and pragmatic way.
• Be able to demonstrate an in-depth knowledge of typical HR process and procedures and systems.
• Ability to maintain discretion and confidentiality at all times.
• Strong attention to detail.
• Strong organisation and time-management skills.
• Analytical and process-oriented mindset with a passion for efficiency and continuous improvement.
• Evidence of resilience, adaptability, with a solution-oriented approach.

The Agency...

Welcome to Cheil, based in London and Chertsey - a group of thinkers and doers who make things that move. We build campaigns, shops, robots, one-of-a-kind experiences, anything that transports people, brands and products rooted in digital innovation. It’s an approach that’s seen us partnering with the likes of Absolut, Coca-Cola, Samsung and Jaguar Land Rover, creating enduring ideas for any marker – and within any medium. As a full service agency we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it, too. In the past few years we’ve earned our share of Cannes Lions, Clios, POPAIs and Kinsale Sharks. As part of Cheil Worldwide, Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries globally.

The perks you can take advantage of in return...

• 25 days holiday
• 1 extra day off for moving house
• 3 extra days off for wedding or Civil Partnership
• Discretionary company bonus scheme, subject to bonus scheme rules