At a Glance
- Tasks: Manage deployment of new website features and ensure optimal user experience.
- Company: Join Cheil, a global leader in digital innovation and e-commerce.
- Benefits: 25 days holiday, gym discounts, and a discretionary bonus scheme.
- Other info: 1-year fixed-term contract with opportunities for travel and career growth.
- Why this job: Be a key player in a dynamic team and enhance your skills in a global environment.
- Qualifications: Fluent French, strong understanding of e-commerce, and experience in quality assurance.
The predicted salary is between 30000 - 40000 £ per year.
Cheil is looking for a French Speaking Local Operations Manager (LOM) to join our Global Delivery team for one of our clients. You will be the key contact between the Global Client Team, Cheil team and local region/market.
The ideal candidate will have a good understanding of complex projects and dependencies, be able to work to tight deadlines and according to set SLAs to provide excellent service. You will be part of a unique and active team within the Cheil family, responsible for managing the end-to-end deployment of new features and programs on the website, ensuring seamless functionality and optimal user experience. You will be expected to travel to the local client region as part of this role at least once every month.
The candidate is expected to be an autodidact who can push him or herself to become a key player in the organisation for both the local region as well as the Global Web Operations.
As with all Cheil roles, this is a 1-year fixed-term contract in the first instance.
- Website Feature Deployment & Program Management:
- Handle end-to-end deployment of new features and programs across e-commerce platforms.
- Align scope definition with central teams to minimize business impact and ensure compliance with global standards.
- Manage the market input phase, including preparation and validation of content materials.
- Perform end-to-end User Validation Tests (UVTs) and smoke testing to guarantee quality before launch.
- Act as a liaison between local market teams and central/global teams for smooth execution of initiatives.
- Conduct first-level investigation of website issues in collaboration with IT and Web Operations.
- Open and track requests with the help desk, ensuring timely resolution of bugs and technical issues.
Strong understanding of e-commerce platforms and website management is a plus. Familiarity with content management systems and supply chain processes is also beneficial. Strong French written and communication skills are required.
Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries.
Benefits include:
- 25 days holiday, increasing to 30 days with service.
- 5 extra days off for weddings.
- Discounted Samsung products.
- Discretionary company bonus scheme, subject to bonus scheme rules.
- Money off gym membership.
- Private medical insurance.
French Operations Executive in City of London employer: Cheil United Kingdom
Cheil is an exceptional employer that fosters a dynamic and collaborative work culture, making it an ideal place for a French Operations Executive to thrive. With a strong emphasis on employee growth and development, team members are encouraged to take initiative and become key players in the organisation while enjoying benefits such as generous holiday allowances, a discretionary bonus scheme, and discounts on Samsung products. Located within a global network, this role offers unique opportunities for travel and engagement with diverse teams, ensuring a rewarding and meaningful career experience.
