Content & Resource Officer in London

This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

About you and the role

This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.

Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.

This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.

Key responsibilities

• Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.
• Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).
• Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub's webpages.
• Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.
• Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well‐organised.
• Create short videos and films on your phone and capture photography in schools and at events.
• Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.
• Ensure all content follows our brand guidelines, tone of voice and accessibility standards.
• Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.
• Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.
• Support the management of content on the resource hub content management system, including tagging, links and basic SEO.
• Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.
• Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.
• Contribute to wider communications activity, including newsletters, social media and events, as needed.
• Ensure all resources comply with our commitment to equity, diversity and inclusion.
• Help to maintain basic documentation for resource creation, such as user guides and internal process notes.

Essential skills & experience

• A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.
• You have interest and belief in our mission to improve kids' health through improving food and food education in schools.
• Experience of creating content or resources, through work, volunteering, study or personal projects.
• Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.
• An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).
• Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.
• Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.
• Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.
• Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.
• Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.
• Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.
• Knowledge of basic SEO.
• Experience in education, charity or public sector comms.
• Experience working with children.
• Experience of using google drive and trello.
• Video editing skills (Adobe Premiere, Final Cut, CapCut).

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day‐to‐day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted. Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30‐mins online interview. Successful candidates will be invited to attend a second, in‐person interview at our office in Brixton, London.

Expected duration of this application process

4–6 weeks. In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day‐to‐day job. Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February. Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour. The deadline for applications is 23.30 on Fri 6th Feb.