Bar Back - Firmdale Hotels PLC - London in City of Westminster

Bar Back - Firmdale Hotels PLC - London in City of Westminster

City of Westminster Full-Time 20700 - 25300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support bartenders, ensure guest satisfaction, and maintain a clean bar environment.
  • Company: Join the vibrant team at Firmdale Hotels in the heart of Soho.
  • Benefits: Competitive salary, health cash plan, flexible scheduling, and exclusive discounts.
  • Other info: Enjoy regular social events and opportunities for professional development.
  • Why this job: Perfect entry-level role to learn, grow, and be part of an award-winning team.
  • Qualifications: A passion for customer service and a willingness to learn.

The predicted salary is between 20700 - 25300 £ per year.

As a Bar back, you'll play a crucial role in supporting our bartenders and ensuring our guests have an unforgettable experience.

This entry-level position is perfect for someone eager to learn and develop within a bar setting, with plenty of opportunities for progression.

And if you're not looking to climb the ladder just yet, that's absolutely fine-we'd still love to hear from you!,

  • Assist bartenders with stocking, cleaning, and preparation to ensure efficient service.
  • Provide excellent customer service, ensuring guests feel welcome and well cared for.
  • Keep the bar area clean and organised, adhering to health and safety standards.
  • Monitor and replenish bar supplies, ensuring everything is well-stocked.
  • Help set up the bar before service and clean up after closing.
    A keen willingness to work as part of a dynamic team.
  • A passion for delivering outstanding customer service.
  • A meticulous approach to tasks, ensuring everything is just right.
  • A positive attitude and enthusiasm for learning and growth.

Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over.

Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction.

To work here is to be immersed in that creative spirit every day.

The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life.

  • You'll be joining a team whose Awards and Accolades speak for themselves:
  • Sunday Times Best Places to Work 2024, 2025 & 2026
  • One Michelin Key, 2024, 2025
  • Condé Nast Traveller 'Triple Crown', 2026
  • Readers' Choice Awards, Condé Nast Traveller, 2025
  • Best Hotels in London, The Telegraph, 2024
  • Coolest Hotels in London, The Times, 2024

You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp.

Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace.

Please let us know if you need adjustments during the recruitment process.

  • We offer a competitive salary plus service charge and benefits to be discussed at venue
  • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks

• And much more!!

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Bar Back - Firmdale Hotels PLC - London in City of Westminster employer: Chef & Cook

Join our vibrant café in London, where we pride ourselves on fostering a supportive and dynamic work culture. As a Key Holder & All-Round Café Pro, you'll enjoy flexible shifts, opportunities for personal growth, and the chance to develop your skills in a fast-paced environment while delivering exceptional service to our valued customers.

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Contact Details:

Chef & Cook Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bar Back - Firmdale Hotels PLC - London in City of Westminster

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chef & Cook. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Chef & Cook

Don't be shy about reaching out to Chef & Cook directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Bar Back - Firmdale Hotels PLC - London in City of Westminster

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chef & Cook and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Chef & Cook

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!