At a Glance
- Tasks: Create unforgettable experiences for guests at our welcoming hotel.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a fun team and make every guest feel at home.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
This role is for a weekend housekeeper working 9am - 2pm Saturday and Sunday. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
As Hotel Staff, you'll be key to creating unforgettable moments for customers, whether you're checking in a guest or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Responsibilities and Qualifications:- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Weekend Hotel Front Desk & Housekeeping employer: Chef & Brewer
At Chef & Brewer, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With opportunities for career growth through our renowned apprenticeship programmes, competitive salaries, and generous discounts on food and drink, we ensure that our staff enjoy a fulfilling and rewarding experience while working in our beautiful country-style pubs. Join us to be part of a team that creates memorable moments for our customers in a supportive environment that prioritises well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Hotel Front Desk & Housekeeping
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chef & Brewer's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of some scenarios where you might need to handle complaints or provide recommendations. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that perfect job.
We think you need these skills to ace Weekend Hotel Front Desk & Housekeeping
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can contribute to creating those unforgettable moments for our customers.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in customer service or housekeeping, and mention why you’re excited about working at Chef & Brewer. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft an even better application.
How to prepare for a job interview at Chef & Brewer
✨Know the Company
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create, and what makes them unique. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hotel Staff member, you'll be all about creating memorable experiences for customers. Prepare examples from your past where you've gone above and beyond for a customer. This could be anything from resolving a complaint to making a special recommendation. Make sure to highlight your passion for service!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since this role is in hospitality, aim for a polished yet comfortable look that reflects the welcoming vibe of Chef & Brewer. It shows you respect the opportunity and understand the environment you'll be working in.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical weekend looks like in the role. This not only shows your interest but also helps you gauge if the job is the right fit for you.
