At a Glance
- Tasks: Create unforgettable experiences for guests at our welcoming hotel.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a fun team and make every guest feel at home.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
This role is for a weekend housekeeper working 9am - 2pm Saturday and Sunday. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
As Hotel Staff, you'll be key to creating unforgettable moments for customers. Whether you're checking in a guest or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Responsibilities and Qualifications:- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday.
- Retail discounts - receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Weekend Hotel Front Desk & Housekeeping in Abingdon employer: Chef & Brewer
At Chef & Brewer, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With opportunities for career growth through our renowned apprenticeship programmes, competitive salaries, and a range of benefits including generous discounts and mental health support, we ensure that our staff feel supported both personally and professionally. Join us in creating memorable experiences for our guests in our beautifully located pubs, where you can thrive in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Hotel Front Desk & Housekeeping in Abingdon
✨Tip Number 1
Get to know the company! Before your interview, check out Chef & Brewer's vibe and values. This way, you can show off how well you fit into their team and culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or make recommendations. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A good first impression goes a long way in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Weekend Hotel Front Desk & Housekeeping in Abingdon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the specific role of Weekend Hotel Front Desk & Housekeeping. Highlight any relevant experience you have, whether it’s in customer service or housekeeping. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop, but remember to keep it professional yet approachable.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft an even better application.
How to prepare for a job interview at Chef & Brewer
✨Know the Company
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create, and what makes them unique. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hotel Staff member, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent service or resolved complaints effectively. This will demonstrate your ability to create memorable experiences for guests.
✨Dress the Part
Even though this is a casual role, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is the right fit for you.
