At a Glance
- Tasks: Create unforgettable experiences for guests and keep the good times flowing.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Competitive salary, discounts on food and drinks, and career development opportunities.
- Other info: Enjoy flexible hours and access to mental health support.
- Why this job: Be part of a fun team and make every guest feel at home.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
This role is for a weekend housekeeper working 9am - 2pm Saturday and Sunday. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
As Hotel Staff, you'll be key to creating unforgettable moments for customers, whether you're checking in a guest or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Responsibilities:- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
You’ll receive a competitive salary, pension contribution as well as:
Benefits:- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Hotel Staff in Abingdon employer: Chef & Brewer
At Chef & Brewer, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Hotel Staff member, you'll enjoy competitive pay, extensive training opportunities, and generous discounts at our venues, all while working in beautiful locations that feel like home. Join us to create memorable experiences for our guests and grow your career in a supportive environment that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Abingdon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chef & Brewer's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of some scenarios where you might need to handle complaints or provide recommendations. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of our fun and inclusive team.
We think you need these skills to ace Hotel Staff in Abingdon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can create memorable experiences for our customers.
Tailor Your Application:Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for, like attention to detail and a positive attitude.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, focusing on the key points that showcase your suitability for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chef & Brewer
✨Know the Company
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create, and what makes them unique. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hotel Staff member, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle complaints and ensure a memorable experience, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since you'll be joining a fun and inclusive team, it's important to show that you're a team player. Share stories that illustrate your collaborative spirit and how you contribute positively to a team environment. This will help them see you as a great fit for their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
