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For Companies At a Glance
- Tasks: Create unforgettable moments for guests and ensure a warm welcome.
- Company: Join a fun and inclusive team in the hospitality industry.
- Benefits: Competitive salary, discounts, and access to mental health support.
- Why this job: Make a real impact on customer experiences while developing your skills.
- Qualifications: A passion for service and a willingness to learn.
- Other info: Great career growth opportunities and employee discounts on food and drinks.
The predicted salary is between 988 - 1219 £ per month.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
As a Hotel Staff, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring:
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why:
- You’ll receive a competitive salary, pension contribution as well as the chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Hotel Staff in Harlow employer: Chef & Brewer - BRA_101
Contact Detail:
Chef & Brewer - BRA_101 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Harlow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or make recommendations. Role-playing these situations can boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview, as it reflects your attention to detail and passion for providing great service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Staff in Harlow
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create unforgettable moments for our customers.
Tailor Your Application: Make sure to tailor your application to the Hotel Staff role. Highlight your relevant experience and skills that match what we’re looking for, like your attention to detail and your positive attitude. This shows us you’re serious about joining our fun team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Chef & Brewer - BRA_101
✨Know the Company
Before your interview, take some time to research the hotel and its values. Understanding their mission and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As Hotel Staff, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience. Make sure to highlight your passion for providing great service!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of professionalism in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or how they handle customer feedback.
