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- Tasks: Greet guests, manage check-ins, and ensure a safe, clean environment.
- Company: Popular hotel group in Harlow with a fun and inclusive team.
- Benefits: Career growth opportunities, training, and discounts on food and drink.
- Why this job: Deliver exceptional customer service and be part of a dedicated team.
- Qualifications: Positive attitude, attention to detail, and a passion for great service.
The predicted salary is between 988 - 1219 £ per month.
A popular hotel group in Harlow is looking for Hotel Staff to deliver exceptional customer service. You will greet guests, manage check-ins, and ensure a safe, clean environment. The role requires a positive attitude, attention to detail, and a passion for great service.
Career growth opportunities include training and discounts on food and drink. Join a fun and inclusive team that values hard work and dedication.
Guest Experience Specialist — Front Desk & Service in Harlow employer: Chef & Brewer - BRA_101
Contact Detail:
Chef & Brewer - BRA_101 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist — Front Desk & Service in Harlow
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles. This will show that you have the passion for great service that they're looking for!
✨Tip Number 2
Research the hotel group before your interview. Knowing their values and what makes them unique can help you tailor your answers and demonstrate that you're a great fit for their team. Plus, it shows you're genuinely interested!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front desk role. Opt for smart-casual attire that reflects the hotel's vibe, and don't forget to wear a friendly smile – it’s part of the package!
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and reinforces your enthusiasm for the role. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Guest Experience Specialist — Front Desk & Service in Harlow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and passion for great service. Don’t be afraid to share a little about yourself and why you love working in hospitality.
Tailor Your Application: Make sure to customise your application for the Guest Experience Specialist role. Highlight your relevant experience with check-ins and customer service, and mention any specific skills that align with what we’re looking for.
Attention to Detail is Key: We value attention to detail, so double-check your application for any typos or errors. A polished application shows us that you care about the role and are serious about joining our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Chef & Brewer - BRA_101
✨Know the Company
Before your interview, do a bit of research on the hotel group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your passion for great service and your ability to handle challenges.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of presenting yourself well to guests.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about training opportunities, team culture, or how they measure success in guest experience. This not only gives you valuable information but also demonstrates your enthusiasm for the position.
