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- Tasks: Provide outstanding customer service and manage guest check-ins at a popular hotel.
- Company: Join a fun and inclusive hotel group in Harlow.
- Benefits: Enjoy discounts on food and drink, plus opportunities for career growth.
- Why this job: Be part of a dedicated team that values hard work and attention to detail.
- Qualifications: Positive attitude and keen attention to detail required.
The predicted salary is between 24000 - 36000 £ per year.
A popular hotel group in Harlow is seeking dedicated Hotel Staff to provide outstanding customer service. Responsibilities include greeting guests, managing check-ins, and maintaining a safe and clean environment. The ideal candidate will have a positive attitude and keen attention to detail. Opportunities for career growth exist, along with discounts on food and drink. Join a fun and inclusive team that appreciates hard work and dedication.
Guest Experience & Front Desk Concierge in Harlow employer: Chef & Brewer - BRA_101
Contact Detail:
Chef & Brewer - BRA_101 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Front Desk Concierge in Harlow
✨Tip Number 1
When you’re heading to that interview, make sure to research the hotel group. Knowing their values and what makes them tick will help you connect with the team and show you’re genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk and how you’d handle them. Being able to demonstrate your positive attitude and keen attention to detail during the interview can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, especially in a guest-facing role. Show up looking sharp and professional to convey that you take the opportunity seriously and are ready to represent the hotel group well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience & Front Desk Concierge in Harlow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and enthusiasm for providing outstanding customer service. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you’ve greeted guests or managed check-ins, as this will show us you’re the perfect fit for our team!
Attention to Detail is Key: Since we value keen attention to detail, ensure your application is free from typos and errors. A well-organised and polished application reflects your commitment to maintaining a safe and clean environment for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Chef & Brewer - BRA_101
✨Show Off Your People Skills
As a Guest Experience & Front Desk Concierge, your ability to connect with guests is crucial. Practice friendly greetings and engaging small talk. Think about how you can make guests feel welcome and valued right from the start.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s amenities, services, and local attractions. This knowledge will not only impress your interviewers but also help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Attention to Detail
Since the job requires keen attention to detail, prepare examples of how you've successfully managed tasks that required precision. Whether it’s handling bookings or ensuring cleanliness, be ready to share specific instances where your attention to detail made a difference.
✨Emphasise Your Positive Attitude
A positive attitude is key in hospitality. During the interview, convey your enthusiasm for the role and the team. Share stories that highlight your ability to stay upbeat even in challenging situations, showing that you can contribute to a fun and inclusive environment.
