FOH Team Leader

FOH Team Leader

Lichfield Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth shifts, and keep customers happy.
  • Company: Join a well-known brand focused on great service and team support.
  • Benefits: Enjoy competitive pay, discounts, and access to wages before payday.
  • Why this job: Be a role model, gain valuable experience, and enjoy a fun work culture.
  • Qualifications: Must have a positive attitude, attention to detail, and teamwork skills.
  • Other info: Opportunities for career growth and training available.

The predicted salary is between 24000 - 36000 £ per year.

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Job Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
  • Ensure the bar is always safe, legal, and clean, and that issues are dealt with promptly and safely.

What you’ll bring…

  • A great eye for detail, ensuring every pint is poured to perfection.
  • Be a role model to the team in providing excellent service and making every customer feel welcome.
  • An ability to think on your feet and adapt to challenges during a busy shift.
  • A positive, can-do attitude and being a team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and benefits such as:

  • The opportunity to further your career across our well-known brands with training and development at each level.
  • Discount of 33% for you and 15% for your loved ones on all of our brands, so you can enjoy your favourite food and drink at a discount.
  • Free employee assistance program for mental health, well-being, financial, and legal support.
  • Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels, for a weekend getaway.
  • Refer a friend bonus of up to £1,500 when they are hired.
  • Wagestream – access your wages before payday for life\’s needs.
  • Retail discounts – up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

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FOH Team Leader employer: Chef & Brewer - BRA_101

As a Team Leader at our vibrant establishment, you'll thrive in a supportive work culture that values your contributions and encourages personal growth. With competitive salaries, generous discounts on food and drink, and comprehensive employee assistance programmes, we ensure that our team members feel valued and empowered to excel in their roles. Join us in creating memorable experiences for our customers while enjoying the benefits of career development opportunities across our renowned brands.
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Contact Detail:

Chef & Brewer - BRA_101 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH Team Leader

✨Tip Number 1

Familiarise yourself with our brand and values. Understanding what we stand for will help you align your answers during the interview and demonstrate that you're a great fit for our team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in the past. This will highlight your ability to step up as a Team Leader.

✨Tip Number 3

Be ready to discuss how you ensure customer satisfaction. Think of specific instances where you went above and beyond to create a memorable experience for customers.

✨Tip Number 4

Demonstrate your adaptability by sharing experiences where you had to think on your feet during busy shifts. This will show us that you can handle the fast-paced environment we thrive in.

We think you need these skills to ace FOH Team Leader

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Time Management
Conflict Resolution
Positive Attitude
Ability to Work Under Pressure
Organisational Skills
Knowledge of Health and Safety Regulations
Bar Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the FOH Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Relevant Experience: In your CV and cover letter, emphasise any previous leadership roles or customer service experience. Provide specific examples of how you've successfully managed a team or resolved issues in a busy environment.

Highlight Your Skills: Make sure to mention skills that are crucial for the role, such as attention to detail, adaptability, and a positive attitude. Use concrete examples to demonstrate these skills in action.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work as a Team Leader and how you can contribute to creating memorable experiences for customers.

How to prepare for a job interview at Chef & Brewer - BRA_101

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others.

✨Emphasise Customer Service

Make sure to convey your passion for providing excellent customer service. Discuss specific instances where you went above and beyond to ensure customers had a memorable experience, as this aligns with the role's focus.

✨Prepare for Problem-Solving Scenarios

Expect questions about how you would handle challenges during busy shifts. Prepare examples of past situations where you effectively resolved issues, showcasing your ability to think on your feet and maintain a positive atmosphere.

✨Demonstrate Attention to Detail

Since the role requires a keen eye for detail, be ready to discuss how you ensure high standards in your work. Mention any relevant experiences where your attention to detail made a significant impact on service quality.

FOH Team Leader
Chef & Brewer - BRA_101
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