At a Glance
- Tasks: Manage customer service, logistics, and administration to keep our operations running smoothly.
- Company: Join a growing company that crafts premium outdoor ovens in Britain.
- Benefits: Enjoy a competitive salary, hybrid work, and a dynamic team environment.
- Other info: Experience a varied role with opportunities for growth in a fun, hands-on environment.
- Why this job: Be at the heart of a creative business and make a real impact every day.
- Qualifications: Organised, proactive, and detail-oriented individuals with problem-solving skills are welcome.
The predicted salary is between 25000 - 25000 £ per year.
Charlie Oven Company designs and builds premium outdoor charcoal ovens and outdoor kitchens by hand in Britain. Our products combine exceptional cooking performance with timeless design, creating the centrepiece of modern outdoor living. We are a growing business with ambitious plans, working across e-commerce, retail partnerships, events and direct customer sales.
We are looking for an enthusiastic, organised and resourceful Operations and Administration Manager to join our small team to help keep the business running smoothly as we continue to grow.
The Role
This is a varied, hands-on role at the heart of the business. You will support day-to-day operations across order processing, logistics, customer service, administration and events. The ideal candidate will enjoy solving problems, staying organised and making things happen. No two days are the same, so we are looking for someone proactive, adaptable and highly detail orientated. This is a hybrid role based in Richmond, Surrey, with a mixture of office, home and occasional event-based work.
Key Responsibilities
- Operations
Customer Service and Administration Manager employer: Cheeky Charlie Oven Company Ltd
At Charlie Oven Company, we pride ourselves on fostering a dynamic and supportive work environment where creativity and innovation thrive. As a member of our small but passionate team in Richmond, Surrey, you will enjoy the benefits of hybrid working, opportunities for personal growth, and the chance to contribute to a brand that values craftsmanship and quality. Join us to be part of an exciting journey in the outdoor cooking industry, where your contributions will directly impact our success and customer satisfaction.
Contact Details:
Cheeky Charlie Oven Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Administration Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your enthusiasm for Charlie Oven Company’s premium outdoor kitchens and how your skills can help them grow. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves a lot of hands-on operations, think of examples from your past experiences where you’ve tackled challenges effectively. This will show you’re proactive and adaptable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing team at Charlie Oven Company.
We think you need these skills to ace Customer Service and Administration Manager
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and administration shine through. We want to see that you’re excited about the role and the company, so don’t hold back on expressing why you’d love to be part of our team!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in operations and administration, and showcase any skills that align with what we’re looking for. This helps us see how you fit into our growing business.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon – we want to understand your experience without any confusion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Charlie Oven Company. We can’t wait to hear from you!
How to prepare for a job interview at Cheeky Charlie Oven Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Charlie Oven Company. Understand their products, values, and what sets them apart in the market. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Organisational Skills
As a Customer Service and Administration Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your organisational skills contributed to smoother operations.
✨Demonstrate Problem-Solving Abilities
In this role, you'll need to tackle various challenges. Think of specific instances where you identified a problem and implemented a solution. Be ready to discuss these scenarios during the interview to showcase your proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
