At a Glance
- Tasks: Create clear, high-quality technical content and collaborate with diverse teams.
- Company: Join Checkout.com, a global leader in payments technology.
- Benefits: Enjoy a hybrid work model, real ownership, and career growth opportunities.
- Other info: Embrace a culture of feedback and continuous learning.
- Why this job: Make an impact by crafting developer-friendly materials in a dynamic environment.
- Qualifications: Experience in online payments, Git, and documenting complex APIs.
The predicted salary is between 50000 - 60000 £ per year.
Checkout.com is a global payments technology company powering billions of transactions each year across 19 offices worldwide. The hybrid working model allows three days a week in the office.
Reporting directly to the Senior Manager of Tech Writing, the Senior Technical Writer will develop clear, consistent, high‑quality technical content covering documentation, API reference, and support sites. You will work closely with product, engineering, design, and marketing teams to produce developer‑friendly materials that align with the Docs‑as‑Code approach.
Responsibilities- Write and maintain technical documentation, API reference, and support site content.
- Collaborate with writers, designers, marketers, and engineers across multiple disciplines.
- Use Git and Docs‑as‑Code practices to manage content.
- Document complex APIs, including OpenAPI (OAS) specification.
- Advocate for user needs and incorporate feedback into content.
- Track usage analytics and user research to improve documentation.
- Leverage emerging tools, such as AI, to increase individual and team productivity.
- Experience in online payments and/or SaaS.
- Strong understanding of Git and the Docs‑as‑Code approach.
- Experience documenting complex APIs and reading code in at least one programming language.
- Familiarity with JSON, YAML, and Markdown.
- Knowledge of the OpenAPI (OAS) specification.
- Experience with content analytics and user research.
- Curiosity about AI tools and how they improve content.
- Think in systems and see how your work fits into the broader product.
- Strategic and tactical, able to balance trade‑offs.
- Place users at the core of content design.
- Understand multiple audiences: developers, business analysts, and payment specialists.
- Build strong relationships and welcome feedback.
- Navigate uncertainty, set clear objectives and timelines.
- Accountable, quality‑focused, iterative.
- Self‑motivated and able to work independently.
- A passion for learning and sharing knowledge with the team.
- Month 1: Familiarise with content repositories and fix minor issues.
- Month 2: Master API reference repository structure and take on complex tasks.
- Months 3‑4: Research and document new features, review others' contributions.
- Month 5: Proficient writer, advocate for users, work autonomously.
- Month 6: Fully comfortable in the product area, use analytics to inform documentation.
- Hybrid working model with three days in the office.
- Real ownership, fewer blockers, and opportunities for career growth.
Checkout.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability, or veteran status.
Technical Writer employer: Checkout
Checkout.com is an exceptional employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a hybrid environment with three days in the office. With a strong focus on career growth and real ownership of projects, team members are encouraged to leverage their skills in technical writing while working closely with diverse teams across the globe. The company's commitment to inclusivity and continuous learning makes it an attractive place for those seeking meaningful and rewarding employment in the payments technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Checkout.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical writing samples, especially anything related to APIs or documentation. This is your chance to shine and demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by brushing up on Git and Docs-as-Code practices. Be ready to discuss how you've used these tools in your past work. It’ll show you're not just a writer, but a tech-savvy one!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Checkout.com team.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Showcase Your Technical Skills:Make sure to highlight your experience with Git, API documentation, and any programming languages you know. We want to see how you can contribute to our Docs-as-Code approach, so don’t hold back on the details!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention specific projects or experiences that align with the responsibilities listed in the job description. We love seeing how your background fits with what we do!
Emphasise Collaboration:Since you'll be working closely with various teams, it’s important to demonstrate your ability to collaborate. Share examples of how you've worked with writers, designers, or engineers in the past. We value teamwork at StudySmarter!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Checkout
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of APIs, Git, and the Docs-as-Code approach. Be ready to discuss your experience with complex documentation and how you've used tools like OpenAPI. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, prepare examples of how you've successfully collaborated with writers, designers, and engineers in the past. Highlight any specific projects where teamwork led to improved documentation or user satisfaction.
✨Demonstrate User-Centric Thinking
Be prepared to talk about how you advocate for user needs in your writing. Share instances where you've incorporated feedback into your content or used analytics to enhance documentation. This will illustrate your commitment to creating developer-friendly materials.
✨Stay Curious About Emerging Tools
Express your enthusiasm for leveraging AI and other emerging tools to boost productivity. Discuss any experiences you have with these technologies and how they can improve content creation. This shows that you're forward-thinking and eager to innovate in your role.
