At a Glance
- Tasks: Create high-quality technical content and collaborate with diverse teams.
- Company: Join Checkout.com, a global leader in payments technology.
- Benefits: Enjoy a hybrid work model, career growth, and real ownership.
- Other info: Embrace a culture of learning and innovation with strong team support.
- Why this job: Make an impact by crafting developer-friendly documentation in a dynamic environment.
- Qualifications: Experience in online payments, Git, and API documentation required.
The predicted salary is between 50000 - 65000 € per year.
Checkout.com is a global payments technology company powering billions of transactions each year across 19 offices worldwide. The hybrid working model allows three days a week in the office.
Reporting directly to the Senior Manager of Tech Writing, the Senior Technical Writer will develop clear, consistent, high‑quality technical content covering documentation, API reference, and support sites. You will work closely with product, engineering, design, and marketing teams to produce developer‑friendly materials that align with the Docs‑as‑Code approach.
Responsibilities
- Write and maintain technical documentation, API reference, and support site content.
- Collaborate with writers, designers, marketers, and engineers across multiple disciplines.
- Use Git and Docs‑as‑Code practices to manage content.
- Document complex APIs, including OpenAPI (OAS) specification.
- Advocate for user needs and incorporate feedback into content.
- Track usage analytics and user research to improve documentation.
- Leverage emerging tools, such as AI, to increase individual and team productivity.
Qualifications
- Experience in online payments and/or SaaS.
- Strong understanding of Git and the Docs‑as‑Code approach.
- Experience documenting complex APIs and reading code in at least one programming language.
- Familiarity with JSON, YAML, and Markdown.
- Knowledge of the OpenAPI (OAS) specification.
- Experience with content analytics and user research.
- Curiosity about AI tools and how they improve content.
About you
- Think in systems and see how your work fits into the broader product.
- Strategic and tactical, able to balance trade‑offs.
- Place users at the core of content design.
- Understand multiple audiences: developers, business analysts, and payment specialists.
- Build strong relationships and welcome feedback.
- Navigate uncertainty, set clear objectives and timelines.
- Accountable, quality‑focused, iterative.
- Self‑motivated and able to work independently.
- A passion for learning and sharing knowledge with the team.
First six months
- Month 1: Familiarise with content repositories and fix minor issues.
- Month 2: Master API reference repository structure and take on complex tasks.
- Months 3‑4: Research and document new features, review others' contributions.
- Month 5: Proficient writer, advocate for users, work autonomously.
- Month 6: Fully comfortable in the product area, use analytics to inform documentation.
Benefits
- Hybrid working model with three days in the office.
- Real ownership, fewer blockers, and opportunities for career growth.
Checkout.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability, or veteran status.
Technical Writer in London employer: Checkout
Checkout.com is an exceptional employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a hybrid environment. With a strong focus on career growth and real ownership of projects, the Senior Technical Writer role offers the opportunity to work closely with diverse teams while contributing to cutting-edge payment technology. Employees benefit from a supportive atmosphere that values user-centric design and encourages continuous learning, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Checkout.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical writing samples, especially anything related to APIs or documentation. This is your chance to shine and demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by brushing up on Git and Docs-as-Code practices. Be ready to discuss how you've used these tools in your past work. It’ll show you’re not just a writer, but a tech-savvy one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Checkout.com team.
We think you need these skills to ace Technical Writer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Technical Writer role. Highlight your experience with API documentation, Git, and any relevant tools like JSON or Markdown. We want to see how your skills align with our needs!
Showcase Your Writing Skills:Include samples of your technical writing in your application. Whether it's documentation, API references, or support content, we love seeing how you communicate complex information clearly and effectively.
Emphasise Collaboration:Since you'll be working closely with various teams, mention any past experiences where you've collaborated with product, engineering, or design teams. We value teamwork and want to know how you can contribute to our collaborative environment.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Checkout
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Git, API documentation, and the Docs-as-Code approach. Be ready to discuss how you've used these tools in past projects, as well as your familiarity with JSON, YAML, and Markdown.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, prepare examples of how you've successfully collaborated with product managers, designers, and engineers. Highlight any specific projects where teamwork led to improved documentation or user experience.
✨Demonstrate User-Centric Thinking
Be prepared to talk about how you advocate for user needs in your writing. Share instances where you've incorporated user feedback into your documentation and how you track usage analytics to enhance content quality.
✨Stay Curious About Emerging Tools
Express your enthusiasm for leveraging AI tools to boost productivity. Discuss any experiences you've had with new technologies and how they can improve technical writing processes, showing that you're forward-thinking and adaptable.
