Manager, Events & Experiential Marketing - 18m FTC Experiential & Hospitality London

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

As Manager, Events & Experiential Marketing, you’ll lead a portfolio of high-impact experiences for Checkout.com’s customers, prospects, partners and people. This is a hands-on leadership role. You’ll own complex, high-priority programs from strategy through to delivery, measurement and reconciliation, while managing and developing early-career marketers and coaching colleagues across the business.

Working closely with the Director of Events & Experiential Marketing, you’ll translate marketing and commercial priorities into annual plans, quarterly commitments and measurable results. You’ll be accountable for the delivery, budget and quality of your work, helping to strengthen the team’s capabilities and raise the standard of our work. This role is offered on an 18-month fixed-term basis as maternity leave cover.

How you’ll make an impact

• Portfolio planning and delivery: Turn business priorities into a focused annual plan and quarterly commitments, directly contributing to relevant team OKRs and helping to make prioritization calls across audience, scope, resources and timing.
• Act as the subject matter expert for experiences such as SXSW London, the Checkout Advisory Board, Commercial Kickoff, Thrive, owned roadshows and more.
• Personally lead the most complex programs from business case and experience design through execution, measurement and closeout, coordinating suppliers and internal partners.
• Set clear responsibilities, milestones and review points. Anticipate risks, resolve escalations and maintain pace without compromising accuracy or the audience experience.

Budget management and performance

• Manage the portfolio’s allocated budget, shape investment cases and recommend spending across programs based on expected value and evidence of returns.
• Define the right program measures of success across brand, audience engagement, customer and prospect relationships, commercial contribution, content performance and operational excellence.
• Use reporting and post-event reviews to decide what to improve, scale or stop.
• Ground decisions in customer insight and stakeholder feedback, connecting events and their content to wider campaigns and commercial follow-through.

Lead and develop people

• Manage and develop Marketing Graduates through clear goals, coaching, feedback, meaningful ownership and structured opportunities to build their marketing capabilities.
• Coach team members and project partners to think strategically, make sound decisions and connect their work to wider marketing and business outcomes.
• Balance personal delivery with team execution: step into complex work when your expertise is needed, while ensuring the team retains ownership and grows through the work.

Cross-functional influence and expertise

• Align senior stakeholders across Marketing, Commercial and partner functions, securing agreement on objectives, investment and delivery expectations.
• Represent Events & Experiential Marketing in various forums, communicating recommendations clearly and resolving competing priorities constructively.
• Set the quality bar for the portfolio and help others meet it; introduce relevant industry practices and share learning to strengthen the team’s craft.

What we’re looking for

• Proven experience in a similar role (7+ years), preferably in a B2B or event agency setting.
• Deep events and experiential marketing expertise, demonstrated through leadership across complex, high-priority programs with sound operational judgement.
• Strong commercial understanding, with experience managing substantial budgets, assessing ROI and using data to guide decisions.
• Exceptional writing, communication, and presentation skills with excellent attention to detail.
• Effective people management and coaching, with the ability to develop early-career talent and build capability across project teams.
• Confident communication and stakeholder management, including influencing senior leaders and creating clarity when requirements are ambiguous.
• Proficiency in marketing tools, marketing automation, CRM, analytics and AI, including Salesforce, Pardot, Looker, Cvent, Google Workspace, Claude and Glean.
• Willingness and ability to travel 20%-40% of the time for event management and delivery.

Additional Information

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed.

Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.