At a Glance
- Tasks: Lead client launches and manage onboarding for new Issuing clients.
- Company: Join Checkout.com, a dynamic fintech company in London.
- Benefits: Competitive salary, flexible working hours, and growth opportunities.
- Other info: Fast-paced environment with a focus on collaboration and problem-solving.
- Why this job: Be at the forefront of innovative payment solutions and make a real impact.
- Qualifications: 3+ years in payments with strong project delivery skills.
The predicted salary is between 60000 - 75000 £ per year.
Checkout.com is seeking a talented Senior Specialist to join the adventure and support the business’s growing Issuing Operations team based in London. As a Senior Specialist, you will be the primary engine behind our client launches. You will work closely with clients to define their requirements while coordinating with internal stakeholders to bring card programs to life. You will manage the end‑to‑end onboarding journey from pre‑sales scoping to technical implementation and the final handover to business‑as‑usual teams.
Responsibilities
- End-to-End Implementation: Manage day‑to‑day onboarding activities for new Issuing clients, ensuring all technical and operational milestones are met.
- External Project Contribution: Act as an operational stakeholder on projects with Card Schemes (Visa/Mastercard) and third‑party suppliers (Bureaus, Wallets). Represent Checkout.com in external workstreams to ensure our technical setup aligns with scheme mandates and partner capabilities.
- Stakeholder Coordination: Act as the central hub between Sales, Finance, Risk, Legal, and Engineering to ensure a seamless flow of information.
- Client Relationship Management: Serve as a point of contact for customers during the implementation phase, translating complex requirements into actionable project plans.
- Process Refinement: Identify bottlenecks in the onboarding journey and build enhanced workflows to improve delivery speed and efficiency.
- Operational Readiness: Ensure all internal teams (Operations and Support) are fully briefed and prepared for the client 'go‑live.'
- Operational Rigor: Manage the essential background administration and detailed tasks from documentation and system configuration to data entry, ensuring every project is built on a solid, compliant foundation.
Qualifications
- Experience: 3+ years of experience in payments, with a focus on project delivery, product delivery, scheme management, technical onboarding, or issuing operations.
- Scheme & Supplier Knowledge: Proven track record of contributing to projects involving card schemes or third‑party fintech suppliers. Understand the nuances of scheme rules and the requirements for digital wallet integration.
- Delivery Focused: Proven track record of managing customer‑facing projects and navigating internal and external dependencies to meet deadlines.
- Problem Solver: Approach challenges with a qualitative mindset, looking for the most efficient solution rather than the easiest one.
- Communication: Strong interpersonal and written skills; explain technical concepts to non‑technical stakeholders and external partners clearly.
- High‑Volume Execution: Exceptional ability to balance multiple competing priorities simultaneously; thrive in a fast‑paced environment where rapid context‑switching is the norm.
- Process Discipline: Comfortable owning the administrative 'grunt work' required to ensure a project is technically sound and ready for launch.
Senior Specialist, Issuing Operations Commercial Issuing London employer: Checkout Ltd
Checkout.com is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their roles. Our commitment to innovation and excellence in the payments industry, combined with a supportive environment, makes Checkout.com a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Specialist, Issuing Operations Commercial Issuing London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Checkout.com. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding the ins and outs of Issuing Operations. Brush up on your knowledge about card schemes and payment processes to impress the interviewers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've tackled challenges in past projects, especially in fast-paced environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role.
We think you need these skills to ace Senior Specialist, Issuing Operations Commercial Issuing London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Specialist role. Highlight your experience in payments and project delivery, and don’t forget to mention any work with card schemes or fintech suppliers. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our Issuing Operations team. Share specific examples of how you've managed client relationships and navigated complex projects. Let us know why you’d be a great fit!
Showcase Your Problem-Solving Skills:In your application, highlight instances where you’ve tackled challenges head-on. We love candidates who can think critically and find efficient solutions. Share stories that demonstrate your ability to manage multiple priorities and deliver results under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of the Checkout.com adventure!
How to prepare for a job interview at Checkout Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of payment systems, especially card schemes like Visa and Mastercard. Familiarise yourself with the technical aspects of onboarding processes and be ready to discuss how you've navigated similar projects in the past.
✨Showcase Your Project Management Skills
Prepare examples that highlight your experience in managing customer-facing projects. Be ready to explain how you coordinated with various stakeholders and ensured that all milestones were met during previous implementations.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to demonstrate your ability to communicate effectively with both technical teams and non-technical stakeholders, so think of scenarios where you’ve done this successfully.
✨Be a Problem Solver
Think of specific challenges you've faced in past roles and how you approached them. Highlight your problem-solving skills by discussing how you identified bottlenecks and implemented solutions to improve efficiency in project delivery.
