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- Tasks: Drive process improvement in Merchant Risk Operations and collaborate with key stakeholders.
- Company: Join Checkout.com, a leading fintech empowering businesses in the digital economy.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a mission-driven team that values innovation and inclusivity.
- Qualifications: 2+ years in Risk/Fraud Operations and process excellence experience required.
- Other info: Apply even if you don't meet all requirements; we value diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Senior Analyst, Merchant Risk Process & Operations
- Full-time
- Cost Center Hierarchy: Operations
- CKO Department: Operations
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners.
Checkout.com is looking for a strategic-thinking, resourceful, and highly-driven Process Optimisation Specialist (Senior Analyst) to help drive process improvement and efficiency across Merchant Risk Operations, including Underwriting, Portfolio Management, Fraud, Chargebacks, Scheme Compliance and more.
What you will be doing:
- Supporting and collaborating with key stakeholders and the Head of Risk Monitoring Operations to define and implement the required processes to support our Risk Monitoring teams.
- Taking existing processes, unwinding, rebuilding and reimagining them so they result in an outstanding Risk Monitoring program.
- Ensuring our process flows are frictionless for teammates, by creating step-by-step instructions/guides and documentation for use globally.
- Identifying business process challenges through data analysis and collaboration with stakeholders.
- Providing clear and concise presentation of findings and design plans to stakeholders globally.
About You:
- Have a minimum of 2 years previous experience in a Risk/Fraud Operations, Fraud Prevention, Monitoring or Detection function, in First Line of Defence (Operations) within the Payments Industry preferably with exposure to both Acquiring and Issuing products.
- 1-2 years of process excellence experience, ideally managing operational processes and projects across multiple global operations units.
- Experience in developing and designing process outlines, flowcharts and implementation procedures.
- Experience of working in a fast-paced and ambiguous environment where you’ve successfully managed, coordinated, executed and maintained multiple projects in a deadline-driven environment.
- Possess a passion for understanding the future state of Checkout.com in order to design and build practices and processes to facilitate it.
- You are a mission-driven individual who will demonstrate and drive the Checkout.com culture with your colleagues.
- Bachelor’s degree or equivalent experience required.
Apply without meeting all requirements statement
If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
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Senior Analyst, Merchant Risk Process & Operations Operations London employer: Checkout Ltd
Contact Detail:
Checkout Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Analyst, Merchant Risk Process & Operations Operations London
✨Tip Number 1
Familiarize yourself with the latest trends and challenges in the payments industry, especially around risk management and fraud prevention. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fintech space, particularly those working in risk operations. Attend industry events or join relevant online communities to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. Be ready to share metrics or outcomes that highlight your impact, as this aligns with the role's focus on process optimization.
✨Tip Number 4
Showcase your ability to work in fast-paced environments by discussing any relevant experiences where you managed multiple projects under tight deadlines. This will demonstrate your adaptability and readiness for the dynamic nature of Checkout.com.
We think you need these skills to ace Senior Analyst, Merchant Risk Process & Operations Operations London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Analyst position. Understand the key responsibilities and required skills, especially in Risk Operations and Process Optimization.
Tailor Your CV: Customize your CV to highlight relevant experience in Risk/Fraud Operations and process excellence. Use specific examples that demonstrate your ability to manage operational processes and projects.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the fintech industry and aligns with Checkout.com's mission. Mention how your background and skills can contribute to their goals in Merchant Risk Operations.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've identified and solved business process challenges in previous roles. Highlight your analytical skills and ability to present findings clearly to stakeholders.
How to prepare for a job interview at Checkout Ltd
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Senior Analyst position and its responsibilities. Familiarize yourself with the key areas such as Risk Monitoring, Fraud Prevention, and Process Optimization to demonstrate your knowledge during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples from your previous experience where you've successfully identified business process challenges through data analysis. Highlight how your analytical skills contributed to process improvements in your past roles.
✨Demonstrate Collaboration and Communication
Since the role involves working closely with stakeholders, be ready to share examples of how you've effectively collaborated with teams in the past. Emphasize your ability to present findings clearly and concisely to diverse audiences.
✨Align with Company Values
Research Checkout.com’s mission and values, and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their culture and help drive their mission forward during the interview.
