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- Tasks: Lead Customer Due Diligence operations and mentor analysts in a fast-paced fintech environment.
- Company: Checkout.com, a global leader in digital payments with a vibrant culture.
- Benefits: Competitive salary, career growth, and the chance to shape the future of fintech.
- Why this job: Join a dynamic team and make a real impact in the world of digital finance.
- Qualifications: 4+ years in a similar role, strong analytical skills, and mentoring experience.
- Other info: Opportunity to work on exciting projects and collaborate across teams globally.
The predicted salary is between 43200 - 72000 £ per year.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.
We are seeking a highly skilled and experienced Senior Analyst of Customer Due Diligence to join the Risk Operations team based in London. As a Senior Analyst, you will play a crucial role in mentoring colleagues, contributing to process improvements, and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Head of Due Diligence based in London.
Key Responsibilities:- Act as the regional Customer Due Diligence specialist for the Americas region.
- Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes.
- Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard.
- Review and approve escalations and/or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies.
- Assume responsibility for the Americas portfolio review completion metrics.
- Partner with the Underwriting team to solve complex onboarding issues, where nuanced regional Customer Due Diligence specialism is required.
- Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards.
- Identify opportunities for process enhancements and efficiency gains within the team, both at regional and global level. Collaborate with stakeholders to implement improvements and optimise workflows.
- Represent the team in both internal and external regional audits, and where required global engagements, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices.
- Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters.
- Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives.
- Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader.
- Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience.
- Demonstrable knowledge of Enhanced Due Diligence concepts and processes, and ability to find pragmatic but compliant solutions to complex scenarios.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent mentoring abilities, with a track record of effectively guiding and coaching team members.
- Proficiency in project management and ability to prioritise tasks effectively.
- Understanding of the payments landscape and processes.
- Ability to continuously monitor and manage competing priorities and adjust accordingly.
- Cross team collaboration.
- Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
- Working knowledge of using tools and processes to troubleshoot issues.
- Ability to adapt quickly to changes, have a curious mind with a high performance mindset.
- Experience in handling audits and regulatory compliance is preferred.
Senior Analyst, Customer Due Diligence Operations London employer: Checkout Ltd
Contact Detail:
Checkout Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Analyst, Customer Due Diligence Operations London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Senior Analyst, Customer Due Diligence Operations London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Analyst role. Highlight your experience in Customer Due Diligence and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at Checkout.com.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled complex issues or improved processes. We value analytical minds that can navigate challenges effectively, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Checkout Ltd
✨Know Your Stuff
Make sure you brush up on Enhanced Due Diligence concepts and processes. Be ready to discuss how you've tackled complex scenarios in the past. This role is all about problem-solving, so having specific examples at your fingertips will show you're the right fit.
✨Show Off Your Mentoring Skills
Since mentoring is a key part of this role, think of times when you've guided or coached others. Prepare to share these experiences during the interview, highlighting your ability to develop team members and foster a collaborative environment.
✨Project Management Prowess
Get ready to talk about your project management experience. Have examples of projects you've led from start to finish, focusing on how you coordinated with different teams and met deadlines. This will demonstrate your ability to manage competing priorities effectively.
✨Engage with Stakeholders
This position requires strong communication skills, so be prepared to discuss how you've engaged with stakeholders at various levels. Think about how you’ve navigated challenging conversations or presented findings in a way that resonates with different audiences.
