Manager, Revenue Operations Operations London

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

What the job involves

We are looking for a hands-on, analytical Manager, Revenue Operations to join our growing team. You will be the engine room of our Go-To-Market strategy, ensuring that our E2E sales processes run smoothly, our CRM data is pristine, and our commercial teams have the insights they need to support customer growth. As a Manager, you will lead a team of two, fostering a culture of continuous learning and operational excellence while serving as a key bridge between strategy and execution. While leadership sets the direction, you ensure the path is clear. You will own operational workflows, manage the Commercial tech stack, and provide high-level data analysis. Collaboration is key; you will work closely with Commercial Leaders, our in-house CRM team, Marketing, and Finance to remove friction. This role is for an intellectually curious problem-solver who loves digging into complex data sets to find answers and isn’t afraid to challenge the status quo to improve efficiency.

What you will be doing

• Predictive Pipeline & Forecast Management: Own the global forecasting cadence. You will move the needle from "gut-feel" to data-backed predictability, validating pipeline health and ensuring our commercial "calls" are accurate, transparent, and rigorous.
• Frictionless Process Optimization: Continuously audit the end-to-end buyer journey to identify and dismantle bottlenecks. You will design and implement lean, scalable workflows that allow our sales teams to spend less time on admin and more time winning deals.
• Advanced Tech Stack Orchestration: Act as the strategic owner for our commercial suite (Salesforce, Google Gemini, Clari, Apollo, Clay, Zapier). You won’t just manage tools; you will architect a cohesive, automated ecosystem that drives high adoption and provides a seamless user experience. Partner with our AI Centre of Excellence (CoE) to fundamentally modernize our commercial operating rhythm.
• Guardian of Data Integrity: Support the Insights & Analytics team by ensuring our data is pristine. You will be responsible for the accuracy of QBRs and Board-level reporting, ensuring leadership has a clear, unvarnished view of business performance.
• GTM Architecture & Product Launches: Serve as the operational architect for new product and market entries. Working alongside Product, Marketing, and Finance, you will ensure our CRM architecture and pricing models are "Revenue Ready," turning complex product launches into seamless commercial executions.
• Performance & Enablement Catalyst: Bridge the gap between raw data and frontline behaviour. You will partner with Revenue Enablement to translate operational insights into high-impact coaching strategies, directly accelerating "time-to-productivity" and driving measurable revenue lift.

About you

• Growth-Centric Leader: You have experience managing direct reports and a genuine passion for people development. You view your team’s success as your own and prioritise coaching and mentorship to help your Analysts level up.
• Experience: 5–7 years in Revenue, Sales, or Business Operations within a high-growth B2B tech environment. You have a proven track record of supporting a complex, multi-layered GTM motion.
• The "Architect" Mindset: You are a Salesforce power user (certifications preferred). You don’t just build fields; you build scalable systems. You are comfortable with Flow Builder, complex validation rules, and architecting data flows across the stack.
• Data Storyteller: Strong proficiency in Excel/Google Sheets is non-negotiable. You don’t just provide spreadsheets; you provide insights. You can look at a raw dataset and pinpoint exactly where the "leak in the bucket" is. SQL knowledge is a significant advantage.
• Systems Thinking: You understand how a change in the sales process impacts Finance, Marketing, and Customer Success. You look at the E2E journey holistically rather than fixing problems in a vacuum.
• Strategic Business Partner: You are more than a "gatekeeper." You act as an advisor to our Commercial Leaders, using data to challenge assumptions and help them make better decisions.
• Modern Stack Native: You have experience with (or a deep desire to master) the next generation of GTM tools like Clari, Apollo, and Clay. You understand how to automate prospecting and forecasting to give time back to our reps.
• Adaptable: You thrive in an environment where the "right answer" might change as we grow. You are comfortable with ambiguity and can pivot quickly when priorities shift.

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognised for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.