At a Glance
- Tasks: Lead engaging internal communications to connect our people with our mission and culture.
- Company: Dynamic tech company focused on growth and employee engagement.
- Benefits: Flexible hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Fast-paced environment with opportunities to influence company culture and employee engagement.
- Why this job: Make a real impact by shaping how we communicate and drive engagement across the company.
- Qualifications: 5+ years in Internal Communications, strong storytelling, and project management skills.
The predicted salary is between 55000 - 65000 £ per year.
We’re looking for an Internal Communications Manager to connect our people to our mission, priorities, and each other. Sitting in the People Experience team, you’ll lead on creating clear, engaging, and inspiring communications that help everyone across the company feel informed, involved and aligned. You’ll work closely with senior leaders, team leads and subject matter experts to shape the messages that matter, from big picture strategy to day‑to‑day updates. You’ll also bring rigour and creativity to how we communicate, making the complex feel simple and the important feel exciting. This is a hands‑on, high‑impact role that sits at the heart of how we grow our culture, drive engagement and get things done. It is a fast‑moving, high‑visibility role that requires exceptional organisation, sound judgment and relentless follow‑through in a constantly evolving environment.
What you’ll be doing:
- Partner with leaders across the business to shape how we communicate key messages on strategy, people, and culture, advising on what to say, how to say it, and when.
- Lead the strategy and rollout of internal communications for big business changes – creating compelling cascades that are consistent, human, and clear.
- Own and manage internal communications channels (e.g. intranet, newsletters, Slack, Confluence), ensuring content is consistent, transparent, timely and engaging to support alignment and connection across the business.
- Write and edit communications for senior leaders, from talking points and FAQs to emails and presentations.
- Flex between global company‑wide messages and local department‑level updates.
- Partner on executive messaging and content for company‑wide forums and key moments, ensuring clarity and alignment across channels.
- Build templates and repeatable tools that help others communicate well, especially for moments like product launches, people initiatives or change announcements.
- Champion storytelling that brings our culture to life, identifying and sharing stories that spotlight our people, celebrate successes, and embody our Operating Principles.
- Work cross‑functionally with relevant teams such as Brand, PR and Regional Communications roles to align on communication goals, channel strategy and messaging, including reactive messaging and issue response.
- Use data and insight to assess effectiveness, monitor engagement and improve how we communicate over time – from surveys to feedback loops.
- Monitor and develop strategies to influence our employee engagement and culture.
- Reimagine how we communicate, exploring bold, creative ways to use existing and new channels, from Slack and video to newsletters and live events, keeping internal comms fresh, interesting and full of energy.
About You:
- 5+ years professional experience in Internal Communications, ideally in fast‑paced global companies, ideally with experience in change communications.
- Highly organised with exceptional project management skills and the ability to bring structure to ambiguity.
- Ability to engage and influence senior leaders with communication counsel and support, and communicate the voice of leaders.
- A natural storyteller with outstanding writing and editing skills, bringing our OPs, values and goals to life through clear, confident, and compelling content, tailored to suit different audiences and formats.
- An eye for detail and a commitment to quality; you care about the craft of good communication.
- Strong eye for business and an understanding of the key drivers for success across global teams within a growing technology company.
- Strategic thinking paired with strong execution; you’re able to zoom out to the big picture and then get stuck in, driving initiatives through to completion.
- Energised by using data to shape smarter comms, track impact and show what’s working – and why it matters.
- Comfortable working in a fast‑paced environment as a trusted teammate, prioritising and balancing several projects at once.
- Experience with organisational change and communicating key initiatives across multiple internal audiences.
- Understanding of market trends and news cycles and/or experience in corporate, digital content, social media or public relations environments that include direct responsibility for social media support for executives.
Benefits:
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Manager, Internal Communications London employer: Checkout Ltd
As an Internal Communications Manager in London, you'll thrive in a dynamic and inclusive work culture that prioritises employee engagement and connection. With a strong focus on professional growth, the company offers ample opportunities for development while championing creativity and innovation in communication strategies. Enjoy the benefits of a hybrid working model that fosters collaboration, ensuring you can contribute meaningfully to our mission from both the office and home.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Internal Communications London
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Checkout Ltd. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Checkout Ltd, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Checkout Ltd inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Manager, Internal Communications London
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Checkout Ltd. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Checkout Ltd.
How to prepare for a job interview at Checkout Ltd
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
