At a Glance
- Tasks: Lead IT projects, optimise systems, and provide advanced technical support.
- Company: Join a dynamic tech team focused on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Fast-paced environment with mentorship opportunities and career advancement.
- Why this job: Make a real impact in IT while developing your skills in a supportive environment.
- Qualifications: 2-3 years in IT Engineering, with expertise in Atlassian tools and problem-solving.
The predicted salary is between 40000 - 50000 £ per year.
The Role
We are looking for a seasoned IT Engineer II to join our Engineering team. At this level, you have developed your skill set to confidently tackle all but the most complex problems affecting the team. You will lead the delivery of essential IT services and small to medium-sized projects, either independently or by guiding other engineers. As an Engineer II, you are an individual contributor with a deep understanding of your team’s purpose and how it impacts Checkout as a whole. You will act as an owner-operator, taking accountability for the success of the systems within your area of responsibility.
How You’ll Make an Impact
- Project Leadership: Independently design and deliver project-level work with minimal guidance from senior engineers.
- Atlassian Mastery: Act as a subject matter expert for our Workplace Technology stack, with a specific focus on high-level administration and optimisation of Jira and Confluence.
- Endpoint & Infrastructure: Provide advanced technical support and policy management for macOS and Windows endpoints using Jamf and Microsoft Intune.
- Operational Excellence: Provide an advanced level of operational support on team-owned services and train new members on service design, security, and operations.
- Incident Response: Display urgency and accountability during incidents, triaging and supporting complex flows unaided.
- Mentorship: Regularly support and mentor less experienced engineers, helping to raise the technical quality of the team.
- Automation: Proactively recognise areas for improvement and suggest automated solutions (Python/PowerShell) to reduce incidental complexity.
What We’re Looking For
- Experience: Typically 2–3+ years of experience in an IT Engineering or similar technical role.
- Technical Expertise: Experience with Identity Providers (Okta, Azure AD) and protocols like SAML and SCIM.
- Advanced Atlassian Skills: High-level experience managing the Atlassian suite. You should be comfortable with complex Jira configurations, workflow customisations, and permission schemes.
- Problem Solving: A logical approach to troubleshooting, with the ability to articulate technical trade-offs between different solutions.
- Ownership: A proactive 'owner-operator' mindset—you take responsibility for your tasks and the long-term health of the systems you manage.
- Communication: Ability to communicate effectively with company stakeholders and resolve complex support queries within your area of focus.
- Adaptability: Comfortable working in a fast‑paced environment where you can balance temporary workarounds with flexible, long‑term architectural solutions.
Engineer I, Workplace Technology IT Infrastructure London employer: Checkout Ltd
Join a dynamic and innovative team in London where your contributions as an Engineer I will directly impact the success of our IT infrastructure. We pride ourselves on fostering a collaborative work culture that encourages mentorship, continuous learning, and professional growth, ensuring you have the tools and support to excel in your role. With a focus on operational excellence and automation, you'll be part of a forward-thinking environment that values your expertise and empowers you to take ownership of your projects.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer I, Workplace Technology IT Infrastructure London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise, especially with tools like Jira and Confluence. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to IT infrastructure. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Engineer I, Workplace Technology IT Infrastructure London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT engineering experience, especially with tools like Jira and Confluence, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've tackled complex problems or led projects in the past, so we can see your ownership mindset in action.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention your experience with Identity Providers and automation tools like Python or PowerShell. We want to know how you can contribute to our team’s operational excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Checkout Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around the Atlassian suite. Be ready to discuss your experience with Jira and Confluence, including any complex configurations you've handled. This will show that you’re not just familiar with the tools, but that you can truly master them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in the past. Think about the logical approaches you've taken and be ready to articulate the trade-offs between different solutions. This will demonstrate your analytical thinking and ownership mindset.
✨Demonstrate Your Leadership Potential
Even if you're applying for an Engineer I role, highlight any experiences where you've led projects or mentored others. Talk about how you’ve taken accountability for your work and contributed to team success. This shows that you’re ready to step up and take charge when needed.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in a way that non-technical stakeholders can understand. Good communication is key, especially when resolving complex support queries. Make sure you convey your ideas clearly during the interview to leave a lasting impression.
