At a Glance
- Tasks: Lead client launches and manage onboarding for card programs in a dynamic environment.
- Company: Join Checkout.com, a fast-paced fintech company based in London.
- Benefits: Enjoy a hybrid working model, competitive salary, and a creative culture.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in the payments industry while developing your skills.
- Qualifications: 3+ years in payments with strong project delivery and communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Checkout.com is seeking a Senior Specialist to support the growing Issuing Operations team based in London. As a Senior Specialist, you will be the primary engine behind client launches, working closely with clients to define requirements and coordinating with internal stakeholders to bring card programs to life. You will manage the end‑to‑end onboarding journey from pre‑sales scoping to technical implementation and final handover to business‑as‑usual teams.
Responsibilities
- End‑to‑end implementation: manage day‑to‑day onboarding activities for new issuing clients, ensuring technical and operational milestones are met.
- External project contribution: act as operational stakeholder on projects with Card Schemes (Visa/Mastercard) and third‑party suppliers (Bureaus, Wallets), representing Checkout.com in external workstreams.
- Stakeholder coordination: serve as central hub between Sales, Finance, Risk, Legal, and Engineering for seamless information flow.
- Client relationship management: point of contact during implementation, translating complex requirements into actionable project plans.
- Process refinement: identify bottlenecks in onboarding journey and build enhanced workflows.
- Operational readiness: ensure Operations and Support teams are briefed and prepared for client go‑live.
- Operational rigor: manage background administration and detailed tasks from documentation to system configuration and data entry.
Qualifications
- 3+ years of experience in payments, focusing on project delivery, product delivery, scheme management, technical onboarding, or issuing operations.
- Proven track record contributing to projects involving card schemes or third‑party fintech suppliers, with knowledge of scheme rules and digital wallet integration.
- Strong delivery focus: proven management of customer‑facing projects and ability to navigate internal and external dependencies.
- Problem‑solving mindset, seeking efficient solutions.
- Excellent communication skills, able to explain technical concepts to non‑technical stakeholders.
- High‑volume execution: balance multiple priorities in fast‑paced environment.
- Process discipline and willingness to own administrative tasks necessary for project launch.
Benefits & Working Environment
- Hybrid working model: three days per week in office, with flexibility for remote work.
- Creative culture with ownership, fast pace, and impact‑driven work.
Senior Specialist, Issuing Operations employer: Checkout.com
Checkout.com is an exceptional employer, offering a dynamic and creative work environment in London where you can truly make an impact. With a hybrid working model that promotes flexibility, employees enjoy a culture of ownership and collaboration, alongside ample opportunities for professional growth within the fast-evolving payments landscape. Join us to be part of a team that values innovation and fosters meaningful relationships with clients and stakeholders alike.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Specialist, Issuing Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Checkout.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to payments and project delivery. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges in onboarding or client management. We love hearing about how you turned obstacles into opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Checkout.com.
We think you need these skills to ace Senior Specialist, Issuing Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Specialist in Issuing Operations. Highlight your experience in payments and project delivery, and don’t forget to mention any work with card schemes or fintech suppliers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed client launches or improved onboarding processes in the past.
Showcase Your Communication Skills:Since you'll be liaising with various stakeholders, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe even include an example of how you’ve explained complex concepts to non-technical folks.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Checkout.com
✨Know Your Stuff
Make sure you brush up on your knowledge of payments and card schemes like Visa and Mastercard. Familiarise yourself with the technical aspects of onboarding and how to manage client relationships effectively. This will show that you're not just a fit for the role, but that you’re genuinely interested in the industry.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples from your past experience where you've successfully managed client-facing projects. Highlight how you navigated internal and external dependencies, and how you ensured that all stakeholders were kept in the loop. This will demonstrate your ability to handle the end-to-end implementation process.
✨Communicate Clearly
Since you'll be translating complex requirements into actionable plans, practice explaining technical concepts in simple terms. Think about how you would explain your previous projects to someone without a technical background. Clear communication is key, especially when dealing with various stakeholders.
✨Be Solution-Oriented
Prepare to discuss challenges you've faced in previous roles and how you approached problem-solving. Employers love candidates who can think on their feet and come up with efficient solutions. Show them that you have a proactive mindset and are ready to tackle any bottlenecks in the onboarding journey.
