At a Glance
- Tasks: Nurture relationships with key enterprise accounts and drive growth through strategic account management.
- Company: Dynamic FinTech company focused on innovation and customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Collaborative environment with a focus on cross-team learning and career advancement.
- Why this job: Be the voice of our brand and make a real impact in the payments industry.
- Qualifications: 3+ years in B2B Account Management with strong commercial acumen and payments knowledge.
The predicted salary is between 55000 - 70000 € per year.
The Mission: We are seeking a visionary and results‑oriented Manager, Account Management to nurture and maintain long‑term relationships with our most strategic Enterprise accounts within the United Kingdom. You will be the business advisor and main point of contact to some of our most important accounts, acting as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants.
The key to success will be the ability to use your business savvy knowledge and required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
How you’ll make an impact:
- Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross‑upselling Checkout’s value‑add services, performance improvements, and other levers to increase our share of wallet.
- Craft and execute merchant‑specific account development plans, outlining clear opportunities for growth and paths to success.
- Build high‑touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face‑to‑face and virtual.
- Deliver expertise, education, and guidance to merchants.
- Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
- Negotiate win‑win pricing structures by developing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
- Track merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Understand the intricacies of our products, services, and partner networks thoroughly to leverage this against our merchants’ growing needs.
- Collaborate with various teams (e.g., Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
- Exercise data‑based decision making—diving into numbers to ensure merchants have confidence in our ability to provide meaningful, metric‑driven insights.
- Drive a culture of cross‑team learning through active knowledge sharing while contributing to improving ways of working, impacting not just what we do but how we do it.
Qualifications:
- Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
- Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios.
- Experience in negotiating and pricing strategy deals specific to the UK market.
- Payments Knowledge: Good knowledge of today’s major e‑commerce and payments technologies, players, and major future trends.
- Customer Obsession: Customer‑driven and able to establish a robust relationship with the assigned customer base.
- Multifaceted approach: Adapting to changing requirements with the ability to balance multiple opportunities concurrently.
Senior Specialist, Account Management employer: Checkout.com
As a Senior Specialist in Account Management, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and mentorship opportunities to help you excel in your role while building meaningful relationships with our strategic enterprise accounts across the UK. With a focus on work-life balance and a commitment to employee well-being, we provide a unique opportunity to make a significant impact in the FinTech industry while enjoying the benefits of a vibrant workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Specialist, Account Management
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your insights about account management and the payments landscape. Let them see your passion and knowledge!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! We’ve got some fantastic roles waiting for you, and applying directly helps us see your application faster. Don’t miss out on the chance to join our amazing team!
We think you need these skills to ace Senior Specialist, Account Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Specialist, Account Management. Highlight your experience in B2B Account Management and any relevant achievements that showcase your commercial acumen and customer obsession.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the FinTech and Payments industry. Share specific examples of how you've nurtured relationships and driven revenue growth in previous roles.
Showcase Your Knowledge:Demonstrate your understanding of e-commerce and payments technologies in your application. Mention any trends or insights you’ve picked up that could benefit our merchants, showing us you’re not just a fit but a visionary for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Checkout.com
✨Know Your Accounts Inside Out
Before the interview, dive deep into the company’s existing enterprise accounts. Understand their business models, challenges, and how your potential role can add value. This will not only show your enthusiasm but also your ability to think strategically about their needs.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you achieved win-win outcomes. Be ready to discuss your approach to pricing strategies and how you’ve successfully navigated complex discussions in the FinTech or Payments industry.
✨Demonstrate Customer Obsession
Be prepared to share stories that highlight your commitment to customer satisfaction. Discuss how you've built strong relationships with clients and how you’ve gone above and beyond to meet their needs, showcasing your consultative approach.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest e-commerce and payments technologies. Bring insights into how these trends could impact the company and its clients. This will demonstrate your passion for the industry and your proactive mindset.
