At a Glance
- Tasks: Shape the employee experience and manage local HR operations in Mexico City.
- Company: Join Checkout.com, powering payments for global giants like eBay and Spotify.
- Benefits: Enjoy a flexible hybrid work model, competitive salary, and meaningful challenges.
- Other info: Thriving environment with opportunities for growth and a supportive team culture.
- Why this job: Be a key player in building a world-class culture and making a real impact.
- Qualifications: 5+ years in HR, deep knowledge of Mexican labour law, and bilingual communication skills.
The predicted salary is between 56700 - 69300 £ per year.
Company Description
Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
As our first People hire in Mexico, you will be the architect of the employee experience for our growing team in Mexico City. You’ll be the bridge between our global standards and local Mexican requirements, ensuring we remain compliant while building a world‑class culture. This is a "player-coach" role: you will handle the granular details of local payroll/benefits via our EOR, while also advising leadership on how to scale from 1 to 50+ employees in 2026.
What you’ll be doing:
- Entity Launch & EOR Management: Manage the day‑to‑day relationship with our EOR provider. Lead the eventual transition from EOR to a local Checkout.com entity, ensuring all registrations and local requirements are met.
- Compliance & Labor Law: Serve as the subject matter expert on the Federal Labor Law (Ley Federal del Trabajo). Ensure all contracts, internal work regulations (Reglamento Interior de Trabajo), and health and safety requirements (NOM‑035) are strictly followed.
- Total Rewards & Benefits: Oversee the implementation and administration of local benefits (Prestaciones de Ley and Superiores), including Food/Restaurant coupons, Private Medical Insurance (SGMM), and Savings Funds.
- Full Lifecycle Operations: Own the localized onboarding experience for all new hires, manage performance cycles, and lead any necessary offboarding processes with a focus on compliance and empathy.
- Workplace & Culture: Manage our hybrid office/workplace setup in CDMX, fostering a sense of community and ensuring the Checkout.com culture is felt locally.
- Stakeholder Advisory: Act as a trusted advisor to managers on employee relations, performance management, and organizational design for the Mexico team.
What we’re looking for:
- Experience: 5+ years of HR Generalist/People experience, preferably within a fast‑paced fintech or high‑growth technology company.
- International Pedigree: Proven track record of working for a global company where you’ve balanced local needs with global HQ directives.
- Legal Expertise: Deep knowledge of Mexican labor law, social security (IMSS), and tax regulations (ISR) as they relate to payroll and benefits.
- The "Builder" Mindset: You are comfortable with ambiguity and have the hands‑on capability to build processes from scratch rather than just following a manual.
- Communication: Exceptional communication skills in both English and Spanish. You can explain complex Mexican labor nuances to global stakeholders clearly.
- Proactive Problem Solver: You don't just identify risks; you bring solutions. You are analytical, data‑driven, and highly organized.
Additional Information
Bring all of you to work. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram.
People Partner Specialist employer: Checkout.com
Checkout.com is an exceptional employer that champions a flexible hybrid working model, allowing employees to balance their professional and personal lives effectively. With a strong emphasis on growth and collaboration, the company provides ample opportunities for career development while working alongside talented teams in the dynamic financial services sector in London. Joining Checkout.com means being part of a forward-thinking organisation that values compliance and innovation in payments and product regulation.
StudySmarter Expert Advice🤫
We think this is how you could land People Partner Specialist
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Checkout.com!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Checkout.com.
We think you need these skills to ace People Partner Specialist
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Checkout.com. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Checkout.com and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Checkout.com. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Checkout.com's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Checkout.com
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Checkout.com.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Checkout.com will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Checkout.com and how you would contribute to adapting HR strategies.
