Manager, Financial Crime Intelligence Unit

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

We are looking for a Manager for our Financial Crime Intelligence Unit (FCIU), based in our London office. You will join a growing Compliance team, reporting to the Head of Financial Crime Controls. This role is central to Checkout.com’s ability to proactively identify, investigate, and mitigate complex financial crime threats. You will be responsible for leading the FCIU and shaping the firm’s financial crime intelligence strategy.

In this role, you will lead a specialised team of analysts dedicated to conducting deep-dive investigations into complex financial crime escalations and proactive risk assessments. You will act as a crucial partner to the Money Laundering Reporting Officers (MLROs), providing detailed investigative findings and intelligence to inform the firm’s risk posture and regulatory reporting. Another key aspect of your role will be to manage the intelligence cycle—from collection and analysis to dissemination—ensuring that actionable intelligence is delivered to key stakeholders.

Your leadership will ensure the FCIU not only resolves complex cases but also anticipates future threats, safeguarding Checkout. You will foster a strong feedback loop, collaborating closely with our partners to translate intelligence into enhanced preventative and detective controls.

How You’ll Make An Impact

• Lead and develop the strategic direction for the Financial Crime Intelligence Unit (FCIU), establishing it as a centre of excellence for complex investigations and proactive threat intelligence.
• Serve as a key partner to the MLROs, providing critical insights and comprehensive investigative reports to support SAR/STR decisions and responses to regulatory inquiries.
• Oversee and directly manage complex, high-priority investigations into sophisticated financial crime activities, including money laundering, terrorist financing, potential sanctions violations, and proliferation financing, ensuring thorough and timely resolution.
• Take ownership of the end-to-end investigation process for escalated cases, including evidence gathering, detailed analysis, and the documentation of findings for regulatory and internal purposes.
• Develop a proactive threat analysis capability to identify emerging financial crime typologies and vulnerabilities across our platform, utilising data-driven techniques and open-source intelligence (OSINT).
• Produce high-impact intelligence reports and strategic briefings for senior leadership and the MLRO, translating complex findings into clear, actionable recommendations.
• Collaborate with data analytics and product teams to refine detection rules, improve risk models, and enhance monitoring systems based on investigative outcomes and intelligence findings.
• Develop and maintain a deep understanding of evolving financial crime typologies, actor tactics, and geopolitical risks relevant to the payments industry.
• Mentor and manage a team of financial crime intelligence analysts, fostering their professional growth and ensuring high-quality output and operational excellence in all investigative and intelligence activities.
• Foster strong relationships with industry peers and other external partners to share insights and stay ahead of emerging threats, and support engagements with law enforcement as needed.
• Enhance and oversee the tooling and processes for the FCIU to ensure efficiency and effectiveness in intelligence gathering, case management, and investigative workflows.

What We’re Looking For

• Minimum 5 years of experience in a financial crime investigations role within a regulated financial institution, with experience in FinTech or a payments company preferred.
• Proven experience in conducting and managing complex financial crime investigations (e.g., L3, major cases) with a demonstrable track record of successful outcomes.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker) for creating impactful reports and dashboards.
• Solid understanding of financial crime typologies (e.g., money laundering, terrorist financing, sanctions evasion), AML/CFT regulations, and regulatory expectations concerning investigations, risk modelling, and MI across relevant jurisdictions.
• Excellent analytical, problem-solving, and critical thinking skills, with the ability to translate complex data and investigative findings into clear, actionable insights for diverse audiences.
• Strong stakeholder management and communication skills, with a proven ability to collaborate effectively with technical and non-technical teams, as well as influence decision-making.
• A proactive, strategic thinker with a strong sense of accountability, a solutions-focused approach, and the ability to manage multiple priorities in a fast-paced, dynamic environment.
• A Bachelor’s or Master’s degree or equivalent practical experience is required. Your field of study, whether in social sciences, humanities, law, or technology, should demonstrate strong analytical, research, and critical thinking skills.

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.