Growth PM, Flow & Remember Me — Convert & Scale in London

We're Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started.

The Interfaces team at Checkout.com is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products. Flow is our flagship product in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations, Flow reduces time to market, accelerates global expansion and delivers best-in-class performance for our customers, all while simplifying compliance and security.

As a Growth Product Manager focused on Flow/Remember Me, you will play a critical role in driving merchant and user acquisition, and growth by optimizing the core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance, including conversion, acceptance rates, and fraud/risk implications for Flow.

• Own the end to end flow/Remember Me: Analyze user interaction, identify areas for improvement, and design experiments to optimize the payment experience, feature adoption, and key conversion funnels within Flow.
• Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk.
• GTM with Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements.
• Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points.
• Monitor and analyze key metrics: Track and analyze key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimization. This includes metrics like load times, time to interact, conversion rate, acceptance rate, fraud rate, user signup, repeat purchase and more.
• Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry, including emerging technologies, competitive landscapes, and regulatory changes.
• Gain a deep understanding of Checkout.com 's customers and business.

• Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization, ideally within the fintech or payments industry.
• Data-driven mindset: Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions.
• Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth.
• User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences.
• Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams.
• Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action.
• Leadership: Excellent at collaborating with stakeholders in product, engineering, commercial, and business teams proactively, demonstrating high EQ and influencing skills.

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.