At a Glance
- Tasks: Manage client onboarding and coordinate with teams to launch card programs.
- Company: Join Checkout.com, a leader in fintech powering global transactions.
- Benefits: Flexible hybrid work model, career growth opportunities, and a supportive team culture.
- Other info: Embrace a dynamic environment where your contributions are valued.
- Why this job: Make a real impact in the fast-paced world of digital payments.
- Qualifications: 3+ years in payments with strong project management skills.
The predicted salary is between 60000 - 80000 € per year.
We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
Checkout.com is seeking a talented Senior Specialist to join the adventure and support the business’s growing Issuing Operations team based in London. As a Senior Specialist, you will be the primary engine behind our client launches. You will work closely with clients to define their requirements while coordinating with internal stakeholders to bring card programs to life. You will manage the end-to-end onboarding journey from pre-sales scoping to technical implementation and the final handover to business-as-usual teams.
What you will be doing:
- End-to-End Implementation: Manage the day-to-day onboarding activities for new Issuing clients, ensuring all technical and operational milestones are met.
- External Project Contribution: Act as an operational stakeholder on projects with Card Schemes (Visa/Mastercard) and third-party suppliers (Bureaus, Wallets).
- Stakeholder Coordination: Act as the central "hub" between Sales, Finance, Risk, Legal, and Engineering to ensure a seamless flow of information.
- Client Relationship Management: Serve as a point of contact for customers during the implementation phase, translating complex requirements into actionable project plans.
- Process Refinement: Identify bottlenecks in the onboarding journey and build enhanced workflows to improve delivery speed and efficiency.
- Operational Readiness: Ensure all internal teams (Operations and Support) are fully briefed and prepared for the client "go-live."
- Operational Rigor: Manage the essential background administration and detailed tasks from documentation and system configuration to data entry.
About You:
- Experience: 3+ years of experience in payments, with a focus on project delivery, product delivery, scheme management, technical onboarding, or issuing operations.
- Scheme & Supplier Knowledge: Proven track record of contributing to projects involving card schemes or third party fintech suppliers.
- Delivery Focused: Proven track record of managing customer facing projects and navigating internal and external dependencies to meet deadlines.
- Problem Solver: Approach challenges with a qualitative mindset, looking for the most efficient solution.
- Communication: Strong interpersonal and written skills; able to explain technical concepts to non-technical stakeholders clearly.
- High-Volume Execution: Exceptional ability to balance multiple competing priorities simultaneously.
- Process Discipline: Comfortable owning the administrative tasks required to ensure a project is technically sound and ready for launch.
Additional Information:
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognised for the impact you deliver. It’s a place where ambition meets opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
[Commercial] Standard in London employer: Checkout.com
At Checkout.com, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through our hybrid working model, which promotes flexibility and collaboration, while our focus on meaningful challenges ensures that every team member can make a significant impact from day one. Join us to be part of a fast-paced fintech environment where ambition meets opportunity, and your career can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land [Commercial] Standard in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Checkout.com. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding our tech and how it powers payments. Show us you’re not just interested in the role but also in what we do as a company.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Specialist role. We love seeing candidates who can connect their skills to our needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace [Commercial] Standard in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Specialist role. Highlight your experience in payments and project delivery, and show us how your skills align with what we're looking for.
Showcase Your Problem-Solving Skills:We love a good problem solver! In your application, share examples of how you've tackled challenges in previous roles, especially in fast-paced environments. This will help us see your approach to overcoming obstacles.
Communicate Clearly:Strong communication is key for this role. When writing your application, make sure to express your thoughts clearly and concisely. We want to see how you can explain complex ideas simply, just like you would with our clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Checkout.com
✨Know Your Stuff
Before the interview, dive deep into Checkout.com’s services and the payments industry. Understand how card schemes like Visa and Mastercard operate, and be ready to discuss your experience with technical onboarding and project delivery. This will show that you’re not just interested in the role, but that you’re genuinely invested in the company.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to client onboarding or project management. Highlight your ability to identify bottlenecks and implement solutions, as this aligns perfectly with what Checkout.com is looking for in a Senior Specialist.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be liaising with various stakeholders, being able to communicate effectively with both technical and non-technical audiences is crucial. Consider doing mock interviews with friends to refine your communication style.
✨Be Ready to Discuss Your Experience
Expect questions about your past experiences in payments and project delivery. Be prepared to discuss specific projects you've worked on, your role in them, and the outcomes. This will help demonstrate your delivery-focused mindset and operational rigor, which are key for success at Checkout.com.
