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- Tasks: Provide tech support and maintain workplace technology for a dynamic team.
- Company: Join Checkout.com, a leading fintech company powering global transactions.
- Benefits: Flexible hybrid working model, competitive salary, and opportunities for growth.
- Why this job: Be part of a fast-paced environment and make a real impact in tech.
- Qualifications: Experience with Mac and Windows devices, strong problem-solving skills.
- Other info: Collaborative culture with a focus on personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Checkout.com is actively looking for an enthusiastic IT Engineer to join our Workplace Technology team. This team member will be responsible for providing technical support to users on-site and working remotely throughout the region. In a truly fast-paced environment, you will be the in-office point of contact for our users on everything and anything technology related to IT. With an environment that is predominantly cloud-based, this is a great opportunity to work with market-leading cloud technologies, ensuring users have access to what they need to do their jobs and helping them get the most out of their tech. Based in our London headquarters, you will be helping to maintain the technology in the workplace and working closely with different stakeholders around the business to support their requirements. The ideal candidate will be self-motivated and dedicated to learning with a positive can-do attitude, willing to work in a steadfast, global, and collaborative environment.
How You’ll Make An Impact
- Provide customer focused technical support to our local users, on a mix of Mac & Windows devices
- Support and troubleshoot a wide range of market-leading SaaS applications and tools such as Google Workspace, Okta, Jamf, Intune, Slack and Atlassian
- Partner with our Workplace Experience team, to maintain the office technology including desk setups, conference rooms, WiFi and digital signage
- Support and assist with events and the AV technology throughout the office
- Assist with the onboarding of new joiners, ensuring access and hardware is provided and hosting IT inductions
- Manage local inventory and IT stock levels ensuring all items are recorded and tracked appropriately
- Capable of researching independently and finding solutions to various application issues
- Act as a point of resource for everything technology
- Act as an escalation point for our IT Service Desk team
What We’re Looking For
- Experience and exposure to supporting both Apple OS and Windows devices
- Ability to troubleshoot and fix laptop hardware, upgrade components and support peripheral/accessories
- Creative problem solving skills, with good attitude and willingness to learn and develop
- Customer service mindset
- Basic knowledge of networking, servers and databases is preferred
- Knowledge of Cloud environments would be desirable
- Excellent written and verbal communication skills
- Fluent in English
We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you will move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram.
Associate Engineer, Workplace Technology in London employer: Checkout.com
Contact Detail:
Checkout.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Engineer, Workplace Technology in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Checkout.com on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your tech skills. Familiarise yourself with the tools mentioned in the job description, like Google Workspace and Slack. Show us you’re ready to hit the ground running!
✨Tip Number 3
Don’t just talk about your experience; share specific examples of how you’ve solved tech problems in the past. We love a good story that showcases your problem-solving skills and customer service mindset.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Checkout.com team.
We think you need these skills to ace Associate Engineer, Workplace Technology in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology and problem-solving shine through. We love candidates who are excited about the role and can convey that energy in their words.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience with both Mac and Windows devices, as well as any SaaS applications you've worked with. We want to see how your skills align with what we do at Checkout.com!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you’d fit into our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Associate Engineer role. We can’t wait to hear from you!
How to prepare for a job interview at Checkout.com
✨Know Your Tech
Familiarise yourself with the specific technologies mentioned in the job description, like Google Workspace, Slack, and both Mac & Windows devices. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot a problem or help someone with tech support. This will demonstrate your creative problem-solving skills and customer service mindset.
✨Understand the Company Culture
Checkout.com values a collaborative and fast-paced environment. Research their culture and think about how your personal values align with theirs. Be ready to share how you can contribute to their team dynamic and support their mission.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team structure, the types of projects you'll be working on, or how they measure success in the Workplace Technology team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
