Checkout.com in London is hiring an Analyst I for Merchant Product Support. You will handle merchant and internal requests across channels, investigate issues in payment flows, and apply documented procedures to resolve problems within SLA.
You’ll collaborate with Product and Engineering to improve payment experiences. The role emphasizes analyzing payment transactions, logs, and API behavior, with training provided to build deep product expertise and enable high-quality support for a range of
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Hybrid Product Support Analyst I - Payments & APIs employer: Checkout.com
At Checkout.com, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. With our London headquarters, we offer a dynamic work environment where employees are empowered to take ownership of their roles and contribute to meaningful projects from day one. Our commitment to employee growth is evident through clear career advancement opportunities and a supportive hybrid working model that promotes work-life balance, making us a top choice for talent acquisition professionals seeking to make a significant impact in the fintech industry.
