Checkout.com is hiring an Analyst I for Merchant Product Support in London. You will manage merchant inquiries across channels, investigate payment flows and logs, and provide updates within SLAs.
The role emphasizes troubleshooting, collaboration with Product and Engineering, and maintaining quality support. The position offers a hybrid work model with training to build deep payment-flow knowledge and product expertise.
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Hybrid Payments Support Analyst I employer: Checkout.com
At Checkout.com, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. With our London headquarters, we offer a dynamic work environment where employees are empowered to take ownership of their roles and contribute to meaningful projects from day one. Our commitment to employee growth is evident through clear career advancement opportunities and a supportive hybrid working model that promotes work-life balance, making us a top choice for talent acquisition professionals seeking to make a significant impact in the fintech industry.
