Analyst II, Scheme Compliance

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony use our services. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance‑obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career‑defining opportunity to build the future of fintech.

Responsibilities

• Coordinate with internal stakeholders and conduct investigations on suspected merchants using multiple internal & external data sources.
• Perform in‑depth investigations of merchant setups, including periodic reviews of portfolio, to identify non‑compliance with scheme regulations.
• Collaborate with all stakeholders to resolve issues related to non‑compliance with the card scheme rules.
• Provide timely responses to all internal & external queries / requests through Checkout.com’s ticketing system.
• Follow up on pending scheme compliance issues and investigate new and ongoing scheme compliance cases.
• Generate detailed investigation reports, highlighting risks, impacts & proposed solutions.
• Implement new processes/controls to ensure compliance with scheme regulations.
• Read changes/amendments to scheme rules & regulations and suggest updates to internal policy/processes in a timely manner.
• Participate in audits of internal processes, identify gaps and assist in smooth implementation of proposed amendments.
• Maintain in‑depth working knowledge of card scheme rules.
• Conduct training sessions for teams and share knowledge on overall scheme compliance.

Qualifications

• Bachelor’s degree in Finance, Statistics, Actuarial Science, Business or equivalent.
• Minimum 3–5 years of experience in e‑commerce payments, fintech or banking/financial services risk/compliance.
• Good understanding of the payment landscape in Europe.
• Solution‑driven approach, exemplary problem‑solving and analytical skills.
• Strong written and verbal communication skills with the ability to present analysis and recommendations succinctly.
• Willingness to learn and understand complex payment terminology and stay abreast of new payment trends.
• Excellent communication skills in English.
• Ability to communicate in other languages is a plus.
• Proficiency in PowerPoint, Excel and analytic tools is a plus.

Benefits

We create the conditions for high performers to thrive, with real ownership, fewer blockers, and impactful work from day one. Hybrid working model: three days per week in the office. We support a diverse and inclusive culture. If you need accommodations to make your experience comfortable, let us know.