Account Manager, Manager

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

What We’re Looking For

• Strategic Growth: You own the long-term roadmap for a portfolio of enterprise merchants, identifying opportunities to increase revenue. You create unparalleled strategic value for top-tier enterprise clients by integrating Checkout into their core business.
• Payment Consulting: You’re seen as a trusted, respectful advisor, indispensable to a merchant’s C-suite. You paint compelling commercial stories for C-suite stakeholders, lead impactful QBRs, and translate payment performance into win-win situations for both merchants and Checkout.
• Commercial Leadership: You win complex and multi-layered contract negotiations, renewals, and strategic deals by crafting innovative commercial models.
• Value-based Selling: You role model data-based decision making - you’re not afraid of diving into numbers to provide merchants with confidence in our ability to provide meaningful and metric-driven insights.
• Customer Advocacy: You are the "Voice of the Merchant" internally, partnering with Product and Engineering teams to influence our roadmap based on the evolving needs of your merchants.
• Mentoring: You lead by example and mentor junior account managers, fostering a culture of “Better Every Day” and active knowledge sharing across the Commercial team.

Qualifications

• 6+ years’ experience in a B2B Account Management, Relationship Management or a commercially focused role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Good knowledge of today’s major e-commerce and payments technologies, players and major future trends
• Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders

Education: Bachelor’s degree in Business, Finance, or a related field

Language: Fluent in English (due to UK focus)

Additional Information

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver.

Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.