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- Tasks: Provide top-notch technical support and manage critical alarm calls for customers.
- Company: Leading technical support firm in Fleet, UK, with a strong team culture.
- Benefits: Generous leave, health support, and a contributory pension scheme.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: Experience in customer service and strong problem-solving skills required.
- Other info: Flexible shifts including weekday office hours and weekend nights from home.
The predicted salary is between 36000 - 60000 £ per year.
A leading technical support firm in Fleet, UK, seeks members for its Technical Response Team. The role includes providing technical support to customers and managing critical alarm calls on a shift basis.
Candidates should have experience in customer service, demonstrate problem-solving skills, and possess a strong technical understanding.
Benefits include generous leave, health support, and a contributory pension scheme.
Required shifts include weekday office hours and weekend nights from home.
Hybrid Technical Response Specialist (Refrigeration) in Fleet employer: Checkit
Contact Detail:
Checkit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Response Specialist (Refrigeration) in Fleet
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves managing critical alarm calls, think of scenarios where you've successfully resolved issues in the past. Be ready to share these examples during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Technical Response Specialist (Refrigeration) in Fleet
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical understanding in your application. We want to see how your experience aligns with the role of a Hybrid Technical Response Specialist, so don’t hold back on showcasing your problem-solving skills!
Customer Service Experience is Key: Since this role involves providing support to customers, it’s crucial to emphasise your customer service experience. Share specific examples of how you've successfully handled customer queries or issues in the past.
Tailor Your Application: Take a moment to tailor your application to the job description. We love when candidates take the time to connect their skills and experiences directly to what we’re looking for in our Technical Response Team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Checkit
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to refrigeration systems. Be prepared to discuss specific scenarios where you've solved technical issues in the past, as this will show your problem-solving skills and understanding of the field.
✨Customer Service is Key
Since the role involves providing support to customers, think of examples from your previous experience where you’ve gone above and beyond for a customer. Highlighting your customer service skills will demonstrate that you can handle critical alarm calls effectively.
✨Shift Flexibility
Be ready to discuss your availability for the required shifts, including weekend nights. Showing that you’re flexible and willing to adapt to the shift patterns will make you a more attractive candidate for the team.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges the Technical Response Team faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
