Checkit in Fleet is seeking a Senior 2nd Line Customer Support professional to help shape strategy, operating rhythm, and quality standards for the team.
You will own complex escalations end-to-end, coach colleagues, and lead by example while maintaining calm, constructive guidance across shifts.
This hybrid role offers 3 days in the Fleet office or remote work, with a 9-5.30 schedule, and a salary of £29k-£32k.
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