Checkit plc is seeking a Customer Support Team Lead to shape the 2nd line support strategy and coaching. Hybrid role with three days in Fleet office, remote also considered, Mon-Fri 9-5:30.
You will manage escalations, maintain queues, provide coaching, and build consistent customer service standards while collaborating with the Senior Customer Support Manager to enhance processes and performance.
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Hybrid Senior 2nd Line Support Lead – IoT in Fleet employer: Checkit plc
At Checkit, we foster a vibrant work culture that prioritises experimentation, learning, and growth, making it an exceptional place for an Enterprise Account Executive. With a remote-first approach, generous benefits, and a supportive team environment, employees are empowered to contribute meaningfully while enjoying flexibility in their work-life balance. Our commitment to personal development and innovation ensures that every team member can thrive and make a significant impact in revolutionising the OpsTech landscape.
